Cultural Exchange Associate

Job Type

Full Time

Salary

Details: Salary is paid hourly. Starting wage is $13.86 - $14.49 per hour to start.

Published

09/14/2018

Start Date

10/23/2018

Application Deadline

09/28/2018

Address

620 SW Fifth Ave., Suite 625
Portland
OR
97204
United States

Description

ANDEO is a high energy, highly-collaborative non-profit international student exchange organization based in Portland, Oregon. Our mission is to promote cross-cultural exchange and friendship through homestays and educational programs.

 

We are looking for a full-time Cultural Exchange Associate who is enthusiastic about cultural exchange, enjoys problem-solving and challenges, loves communicating, gets excited about data and details, and would love to work with people from around the world. Anyone who is apprehensive to pick up the phone might not thrive here.

 

The primary goal of the Cultural Exchange Associate is to complete placements for our student groups thoughtfully and on time.

 

Key components of the job include promoting our programs in the community and schools, participating in outreach campaigns, responding to inquiries, getting to know families and students to help them choose the right programs, maintaining accurate records, guiding families and students through the application process and ensuring they are a good fit, matching families with international students, serving as a liaison between families and Coordinators, and assisting Coordinators with programs and students in the field when students are here.Job duties and intensity change throughout the year as we move through the cycles of preparing for student arrivals and departures, managing active programs, and reviewing post-program evaluations.


Success in this position requires flexibility, versatility, and resilience, commitment to acting as a member of a team, eagerness to accept responsibility, dedication to meeting deadlines, ability to act on new information efficiently, strong appreciation for detail, a sense of curiosity leading to nuanced understanding of ANDEO’s programs, and a desire to understand the perspectives and communication needs of our students and their parents, host families, our international and local partners, and our staff.


Minimum Requirements

  • International travel experience, preferably with experience in a homestay and/or as a host family
  • Bachelor’s degree
  • Working knowledge of G Suite, Microsoft office, Excel, and cloud-based databases such as Salesforce
  • Ability to work flexible hours, including evenings and weekends
  • Ability to read, write, and speak English fluently
  • Ability to grasp concepts quickly, notice anomalies, and implement processes and protocols
  • Ability to effectively engage with individuals and groups of a variety of identities, cultures, backgrounds and ideologies.
  • Outstanding relationship-building, collaboration, and oral and written communication skills.
  • Courage and willingness to reach out to community members through multiple channels including tabling at events, public speaking at informational meetings, making calls, and sending strategic emails
  • Physical ability to hear, to see, to speak, to move quickly from place to place and to stand/walk for many hours at a time
  • Familiarity with the Portland-area
  • Valid driver's license, excellent driving record, and own or have access to a reliable car prior to start date of the job.


Desired Professional Competencies

Because this position is client-facing, the role requires strong communication and relationship-building skills. We are looking for an inspiring and dynamic verbal and written communicator who understands the ways in which accurate, timely, and friendly communication serves to build trust and rapport with participants, partners, and staff.


Associates must have the ability to quickly and efficiently develop a working knowledge of a given topic, grasp concepts quickly, make sound decisions in unclear situations with limited data, and analyze and solve problems.


The ideal candidate is able to contribute effectively to cross-functional teams to produce quality work on deadline, juggle competing priorities while under pressure, and strive to maintain a positive, dynamic, and inclusive working environment.


Preferred Qualifications

Familiarity with Japanese language and cultures is preferred. Familiarity with Spanish and/or French language and cultures is a plus.


Experience working with campaigns or fundraising would be an asset


Schedule

40 hours per week; some overtime required during peak seasons. Schedule will include at least one evening and one weekend shift during most of the year. Shifts will include irregular hours while programs are in session, including some early morning, evening, and weekend hours in support of programs.

 

Job Conditions

Working conditions include office work and work at off-site locations, extensive computer work, occasional interruptions and/or changes, some evening meetings, orientations, arrivals and departures. Work may also involve occasional early mornings, late evenings, and schedule changes.

 

ANDEO does not discriminate on the basis of sex, race, creed, religion, color, national origin, age, honorably discharged veteran or military status, sexual orientation including gender expression or identity, the presence of any sensory, mental, or physical disability, or the use of a trained dog guide or service animal by a person with a disability in its programs and activities.

 

To apply

Send a resume and cover letter describing your international experience to jobs@andeo.info. Use "Cultural Exchange Associate" in the subject line.

Benefits

Benefits include medical, dental, Trimet pass, simple retirement IRA, holiday pay, and generous paid time off. Benefits begin after 90 days of employment

Level of Language Proficiency

Familiarity with Japanese language and cultures is preferred. Familiarity with Spanish and/or French language and cultures is a plus.

Professional Level

Entry level

Minimum Education Required

4-year degree

How To Apply

jobs@andeo.info
http://www.andeo.org

Send a resume and cover letter describing your international experience to jobs@andeo.info. Use "Cultural Exchange Associate" in the subject line.


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