Program Coordinator

Job Type

Full Time


Minimum: $38,000
Maximum: $40,000




2831 West Girard Avenue
United States


The Monkey & The Elephant (M&E) is a non-profit coffee shop operating a transitional employment program for former foster youth. Former foster youth face barriers that challenge their long term success, including high rates of homelessness, incarceration, unemployment and low educational attainment. Utilizing a strength-based, resilience and trauma-informed approach, we mitigate these barriers and provide employment related skill development within applied learning opportunities at our cafe and through skill building exercises.

The Monkey & The Elephant is a highly evolving organization. The potential candidate needs to be open to the possibility that their role and responsibilities may evolve in concert with the organization. Open communication related to role and responsibilities will be paramount in this position.

The right candidate will be a collaborative team member who takes initiative and is self-motivated. They will have excellent written and verbal communication skills and be detail oriented with outstanding time management. Creativity and adaptability will be key in supporting the program implementation. The Program Coordinator will optimise inhouse and external training opportunities and will lead in ensuring that a strengths-based trauma-informed approach is at the foundation of all leadership, program and cafe procedures.

The Program Coordinator will have three main areas of focus, as described below. While time spent on each area is flexible on a monthly basis depending on the needs of the organization, the general breakdown is indicated in parenthesis below.  

(40%) Direct work with program participants, including:

  • Conducting weekly individual meetings with participants, focused around self-directed program exercises
  • Monitoring participants’ progress towards program completion in key employability skill areas
  • Supporting program related goal setting

(40%) Support and coach cafe leadership staff by:

  • Assisting in ensuring cafe leadership staff are applying a strength-based approach to day-to-day cafe activities, including, but not limited to periodic staff trainings and one-on-one check in meetings
  • Supporting cafe staff to openly address work challenges, and problem solve solutions based on the unique skills and talents of group that work towards growth and resolution of conflict.
  • Collaborating with cafe leadership staff to support development and implementation of participant-driven program goals, strengths and development in employability skill areas

(20%) Liaise with partner organizations, primarily by:

  • Conducting bi-weekly progress calls with any partnering organizations and program participant(s)

Additional responsibilities include, but are not limited to:

  • Interviewing potential program participants and selecting candidates alongside the General Manager
  • Completing program intake paperwork
  • Coordinating weekly/biweekly/monthly reviews for Program Participants with General Manager
  • Supporting the tracking and reporting of relevant data for grants, monthly board reports, and strategic planning and growth.

Required Experience:

  • Bachelor’s Degree in Social Work, Education or related field (Master’s level strongly preferred)
  • 2+ years of experience in social work or related field
  • Experience and/or training in Trauma Theory grounded in Strength Based philosophy of practice
  • Proficiency in MS Office Suite and Google Docs
  • Experience creating and implementing structures and systems within an organization

Professional Level

None specified

Minimum Education Required

No requirement

How To Apply

Apply by sending your cover letter and resume to e-mail address listed above.