Job Type

Part Time

Published

07/26/2018

Address

9000 Richmond Highway
Alexandria
Virginia
22309
United States

Description

JOB SUMMARY

 The cashier serves as an informed ambassador for the Woodlawn & Pope-Leighey House and the National Trust for Historic Preservation, providing excellent customer service, admissions and museum shop support as a cashier.

This is a part time, seasonal position in which weekend hours are required. The museum is open Friday through Monday from March through December. 


DUTIES

  •  Provide a positive introductory experience for all visitors and ensure that the museum is secure and properly monitored throughout the day.
  •  Conduct opening procedures that prepare the museum to receive visitors and closing procedures that ready the museum for the following day.
  •  Set up admissions desk and museum shop to include: preparing the register and cash drawer; reviewing online ticketing; and restocking museum shop items as needed.
  •  Sell admissions tickets and receive payments for museum shop purchases.
  •  Close and balance the cash register each evening and generate closing reports to accompany the deposit for the day.
  •  Provide visitor orientation, answer visitor questions both in person and on the telephone.
  •  Provide exceptional customer service to all site guests and interact positively and professionally with site colleagues.
  •  Assist with museum shop merchandise ordering and inventory processing.
  •  Convey the mission of the individual site and the National Trust for Historic Preservation, including announcing current initiatives and upcoming programs and events.
  •  Assist in monitoring collections security (building(s), objects, grounds) and visitor safety, responding calmly and professionally to emergencies and promptly notifying supervisor of incidents or unsafe conditions.
  •  Assist as needed with museum activities and other additional duties and responsibilities.


QUALIFICATIONS

  •  Ability to commit to weekend work, at least one weekend day a week.
  •  Experience in retail establishments and the hospitality field required.
  •  Ability to properly operate cash register and complete transactions with visitors in a professional and timely manner.
  •  Previous experience in a museum or historic or cultural setting a plus.
  •  Effective and engaging interpersonal skills. Excellent verbal and written communication skills, with ability to speak and read English fluently.
  •  Basic problem-solving skills, including issue identification and prioritization.
  •  Demonstrated ability to engage effectively with a variety of internal and external stakeholders, including culturally diverse audiences, patrons and guests.
  •  Ability to adapt and be flexible in a dynamic work environment.
  •  Entrepreneurial spirit and skill set a plus.
  •  Regular and reliable attendance required.
  •  Ability to work weekends, holidays and evenings.
  •  Minimum physical requirements include but are not limited to: Ability to stand or be active for periods up to 6 hours; lift book or merchandise boxes; walk over uneven terrain; climb stairs.
  •  BA or equivalent work experience required; studies in retail and hospitality- or site-related fields a plus.


Professional Level

None specified

Minimum Education Required

No requirement

How To Apply

828880-CS-1105@nthp.hrmdirect.com

Please email your resume in .doc, .docx, .pdf, .txt, .rtf, .html, or .ascii format to 828880-CS-1105@nthp.hrmdirect.com. If you wish to enclose a cover letter, please include it in the body of your email message.


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