BILINGUAL UPSKILL COACH


Job Type

Full Time

Salary

Minimum: $46,000.00
Maximum: $50,000.00
Details: Full Time, Benefits Included

Published:

04/02/2018

Start Date:

04/30/2018

Application Deadline:

04/30/2018

Address

99 Inca Street
Denver
Colorado
80223
United States

Description

Background:

We are looking for a productive, dynamic, career coaching/career development professional who is passionate about making an impact for low-income workers. Given the entrepreneurial nature of WorkLife Partnership, all team members execute a diverse portfolio of projects and contribute to the learning culture through execution of prototypes, supporting multiple initiatives, and collaborating across teams and partner organizations.

 

Job summary and responsibilities:

The Upskill Coach is responsible for assisting employed and underemployed clients navigate upskill training services and resources available in the workforce and training communities. The Upskill Coach will work closely with training partners, community partners, and program management to connect clients with opportunities aligned to their aptitudes and interests which also meet outcomes for long term success of both the program and its participants. Important functions include providing individual and targeted coaching with professional development and preparation for employment, identifying and connecting participants with education, skills training, work-based training and placement opportunities, and documenting all communication and follow-up efforts with participants, partners and providers. This specific coaching position will be heavily focused on the construction industry and the workforce and training trends associated with industry expectations.


Essential Duties and Responsibilities:

Direct Client Support:

  • Meet with underemployed community members at family resource centers, community based organizations, and construction sites to determine their career goals and identify available training or development needed for client advancement
  • Coach clients regarding career development, including administering and interpreting career assessment instruments, coaching clients on upskill opportunities, and referring clients to needed training or employment
  • Maintain intake process for employed and underemployed workers that will serve as a basis for ongoing data and outcome tracking
  • Maintain accurate individual client records and plans of advancement, including maintaining accurate client tracking systems
  • Monitor and maintain protocol that provides support for high demand jobs, certificates, degree programs, and non-credit training options that lead to career advancement
  • Foster client self-sufficiency and self-advocacy through strategic alignment of upskill and resource services

 

Coordination and Communication:

  • Establish and maintain effective working partnerships with multiple stakeholders
  • Coordinate and track client referrals to training and continued education partners, and facilitate transition of clients with student services and support programs
  • Communicate regularly with key staff at community partner and government organizations and work collaboratively to develop and strengthen client support network, referrals, and placement
  • Work as a team and with the Customer Success Manager to be able to respond effectively to employer members


Characteristics:

  • Highly self-motivated with the ability to make independent decisions
  • Continual learner
  • Active listener with ability to communicate with a variety of professionals and skill levels
  • Very flexible and able to work remotely in different office environments while maintaining high level of accuracy on multiple projects
  • This position will meet with clients outside the office on a regular basis. A valid Driver’s License and reliable transportation are required.


REQUIRED COMPETENCIES:

  • Managing Work: Effectively managing time and resources to make sure that work is finished. Identifies more critical and less critical activities and tasks. Uses time effectively.
  • Customer Focus: Making internal and external customers and their needs the main focus. Developing and keeping valuable customer relationships. Actively seeks information to understand customers’ circumstances, problems, expectations, and needs. Responds quickly to meet customer needs and resolves problems.
  • Decision Making: Identifying and understanding issues; comparing information to make a choice; choosing a course of action carefully and wisely; taking action. Recognize issues, problems, or opportunities, and determines whether the action is needed. Identifies the need for and collects information to better understand issues, problems, and opportunities.
  • Communication: Ability to clearly convey information and ideas to individuals or groups in a manner that engages the audience and helps them understand and retain the message. Ability to present information in a coherent format that is thoughtful, progressive, and leads to a logical conclusion.
  • Contributing to Team Success: Actively participating as a member of a team to help the team complete goals. Makes suggestions for achieving team goals. Demonstrates a personal commitment to the team.
  • Work Standards: Setting high standards of performance for self and others; taking responsibility and accountability for successfully completing work. Establishes criteria and/or work procedures to achieve a high level of quality, productivity, or service. Admits mistakes and refocuses efforts when appropriate.


Strong candidates will also have:

  • Previous experience working in the construction industry or in a related field associated with construction industry recruitment and placement
  • Ability to work a flexible schedule, including some evening and weekends
  • Must have reliable transportation and valid Colorado Driver’s License
  • Location: Denver, CO; travel within Colorado up to 50%
  • Salary Range: $46,000-$50,000
  • Term: Full Time, Benefits Included


ABOUT WORKLIFE PARTNERSHIP

WorkLife Partnership, founded in 2009, utilizes the Sustainable Workforce Model to partner with employers to help stabilize and retain their workers who face challenges to job retention and success. We are the only organization doing this work in Colorado and the Rocky Mountain Region and we’re excited to be expanding nationally. Our core values are:

  • Brave
  • Data Storytelling
  • Industrious
  • Cultivating Potential
  • Enthusiastically Entrepreneurial
  • Calm Resilience



Benefits

  • Ability to work a flexible schedule, including some evening and weekends
  • Must have reliable transportation and valid Colorado Driver’s License
  • Location: Denver, CO; travel within Colorado up to 50%
  • Salary Range: $46,000-$50,000
  • Term: Full Time, Benefits Included


Level of Language Proficiency

  • Must be bilingual in English/Spanish

Professional Level

Managerial

Minimum Education Required

4-year degree

How To Apply

kridings@worklifecolorado.org

https://www.worklifepartnership.org/

Please e-mail your cover letter and resume to kridings@worklifecolorado.org


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