Search

briefcase icon
Job

Program Coordinator, Free Tax Prep (writing sample required)

Posted by
Grow Brooklyn
|
Brooklyn, NY
New
|
Published 17 days ago
Job Description

The Grow Brooklyn Free Tax Prep program, also known as VITA, offers free tax preparation to low- to moderate-income households, persons with limited English, persons with disabilities, the elderly, and undocumented immigrant taxpayers.

During the 2021 post tax season, GB expects to open at least 7 in-person and virtual locations in the offices of our partner organizations throughout Upstate NY, Brooklyn, and in Manhattan’s Lower East Side, for roughly 200 hours a week for 16 weeks.

Program Coordinator

Submit your writing sample here: https://growbrooklyn.org/upload_docs/

Position Description

The successful candidate would be responsible for assisting in managing program development, marketing the Free Tax Prep Campaign team, and providing support to callers to our appointment hotline. Bilingual Fluency in Spanish & English necessary .

A key component in successful outreach is the ability to communicate a clear, cohesive, and positive message regarding GB’s mission and programming. This will include grassroots campaigns that open communication channels between GB and the community at large. Being a Tax Preparer is not a strong focus of this position, but the ideal candidate will be able to quickly learn and understand the IRS Volunteer Income Tax Assistance Program. Training is provided.

A list of the responsibilities includes:
  • In conjunction with administrative team, specifically support Free Tax Prep program to meet our funders' objectives
  • Manage opening and closing the office and call center staff, as assigned; occasionally fill-in for absent Site Manager or Quality Reviewer at tax sites.
  • Assisting in developing and fostering tax-time saving programming among unbanked and underbanked populations
  • Travel to locations to assist in keeping tax sites in line with IRS codes and requirements; this includes being sure all IRS and DCWP signage is visible and up to date.
  • Coordinate daily reports summarizing staff progress in call center
  • Assistance with ordering supplies, as needed
  • Complete REQUIRED training through the IRS VITA/TCE Program when the software is available
  • Provide other assistance as needed.
Preferred Skills:
  • Must be able to communicate clearly and have a high level of customer service skills.
  • Attention to details and strong organizational skills is a must
  • Able to work with computers, Microsoft Office, Outlook, etc., photoshop or graphic program; intermediate  MS Excel or Google Sheets knowledge
  • Ability to empathize and communicate with those facing economic, social, health, age, and educational barriers in a diverse community.
  • Experience in high volume, retail-oriented customer service; hardworking and self-directed, with strong organizational skills
  • Experience in leadership, managing staff (with emphasis on temporary, seasonal employees) preferred.
  • Excellent written, design, verbal and presentation skills as well as good computer skills; writing sample required
  • Great communication skills and a strong passion for social and economic justice, anti-racism, and empowering the lives of low-income, senior, and immigrant populations.

Submit your writing sample here: https://growbrooklyn.org/upload_docs/

Required experience: Customer Service: 5 years preferred; Management: 2 years

Job Description

The Grow Brooklyn Free Tax Prep program, also known as VITA, offers free tax preparation to low- to moderate-income households, persons with limited English, persons with disabilities, the elderly, and undocumented…

Details at a Glance

  • Time Commitment
    clock icon
    Full Time Schedule
  • Job Type
    paper icon
    Contract
  • Job Type
    hourglass icon
    Temporary
  • Start Date
    calendar icon
    August 16, 2022
  • Application Deadline
    hourglass icon
    August 10, 2022
  • Education
    graduation-cap icon
    2-Year Degree Required
  • Experience Level
    stairs icon
    Mid-level/Managerial
Compensation
money icon
USD $22 - USD $23
/ hour

Level of Language Proficiency

Bilingual Spanish/English is necessary.

Bilingual Spanish/English is necessary.

Location

building icon
On-site
Brooklyn, NY, USA

Apply to This Job

Instructions:

Please submit an appropriate writing sample.

All fields are required
Resume must be uploaded in PDF format
paperclip icon
Drag file here or browse
No file chosen
paperclip icon
Drag file here or browse
No file chosen
I acknowledge that use of the Idealist Applicant Tracking System is subject to Idealist's Privacy Policy and Terms of Service.

Join Idealist

Sign up today to save your favorite jobs and get email alerts when new ones are posted.