Guest Services Associate

Job Type

Part Time


Minimum: $16,900.00
Maximum: $19,600.00
Details: This is a part-time, non-exempt position consisting of 25-29 hours per week at $13.00/hour and including frequent evening and weekend hours, as well as work on holidays.




Pendle Hill
338 Plush Mill Road
United States


The Guest Services Associates (25-29 hours per week) assists and supports the Guest Services Manager in providing event planning, set up, and breakdown. This includes the day to day physical set up for the programs and events of our conference and educational services. In general, this position provides superior guest satisfaction to a variety of adult spiritual seekers, students, families, and groups. Responsibilities will also include collaboration with housekeeping staff to provide a welcoming, clean, healthy, and safe environment for all students and guests in all areas. The Guest Services Associate also supports the Events Planning Team by strategically quantifying and maintaining standards and improving procedures and systems for the delivery of excellent customer service. Responding to customer complaints and to their recommendations and compliments will be important for ensuring continuous improvement.


Compensation includes an hourly wage of $13.00 per hour plus some meals as part of taxable compensation and the opportunity to obtain a Swarthmore College ID card, which will enable you to access the Swarthmore library and recreational facilities. Part-time employees who work at least 1,000 hours per fiscal year are eligible to participate in Pendle Hill’s retirement plan.

Professional Level

Entry level

Minimum Education Required

No requirement

How To Apply

Please submit a current resume; contact information for three references, two of which are people who have supervised your work (we will not contact your references without checking with you first); and a cover letter describing your qualifications, including how you heard about the position (resumes received without a cover letter will not be considered), to Hannah Mayer, 338 Plush Mill Road, Wallingford, PA 19086 or Please put Guest Services Associate and your last name in the email subject line. 

Review of applicants will continue on a rolling basis until the position is filled with an anticipated start date in May. When applications are no longer welcome, this posting will be removed from the employment page of the Pendle Hill website.