351 Boylston Street
The Mission of the Friday Night Supper Program (FNSP) is to serve a nutritious meal in a safe and dignified environment every Friday evening to Boston's hungry. Since 1984 we have served over 7800 meals a year to Boston's hungry, homeless and low-income population. Our courteous volunteers serve each guest a nutritious three-course meal consisting of soup, dinner and dessert at their table. In addition, our Guest Clothing Closet provides emergency clothing, shoes, toiletries and other essential items to guests as-needed.
The Friday Night Supper Program was co-founded in 1984 by Arlington Street Church, a Unitarian Universalist congregation, and Dignity Boston, a congregation of gay, lesbian, bisexual, and transgender Catholics. To learn more about the Program, please visit www.fridaynightsupper.org.
The Director reports to the Friday Night Supper Program Board of Directors, is responsible for the Program's consistent achievement of its mission and financial objectives and for the overall operation of the program. This is a part-time position (20 hours per week). The Director oversees all aspects of the daily operations of the Program, which requires being present at the Program on Fridays, with other responsibilities generally handled remotely.
In accordance with the policies and guidelines set forth by the Board of Directors, the Director will be responsible for the following:
1. Providing leadership in the development of program, organizational and financial plans and activities with the assistance of the Board of Directors.
2. Meeting with the Board of Directors monthly to keep them informed of program operations and eliciting their help as needed with fundraising and program activities.
3. Communicating with the Board of Directors Chair and providing regular status updates on all areas program operations.
4. Creating new and maintaining current funder relationships. This includes writing and submission of grant applications to obtain Program funding.
5. Maintaining accurate financial records of all income and expenditures and working with the Program accountant to generate monthly financial statements and ensure the submission of annual state and federal reports.
6. Scheduling, leading, and engaging day and evening volunteers (individuals and groups) and encouraging active participation of volunteers in all areas of the Program's operations.
7. Supervising and collaborating with the Kitchen Manager to ensure healthy monthly meal planning, as well as maintaining adequate food and supply inventory. Ensuring that Board of Health standards for food service operations are consistently met.
8. Overseeing the Kitchen Manager during the weekly meal service. In event the Kitchen Manager is unable to attend the Program, the Director is expected to prepare and coordinate the meal with the assistance of volunteers.
9. Managing the relationship with FNSP’s contracted security officer and ensuring a security presence during the hours of program operations.
10.Maintaining a positive relationship with program guests. This includes supervision of guests while they are at the program, ensuring their meal needs are met within reason, creating a safe and positive environment within the hall for our guests, and ensuring that all guests are treated in a respectful and dignified manner.
11.Planning, coordinating and execution of special events that support the work of the Program with the assistance of the Board of Directors. These include annual meals for Arlington Street Church and Dignity Boston, the annual May fundraising gala, and Volunteer Appreciation events.
12.Establishing positive working relationships and cooperative arrangements with community groups and organizations and overall representing the FNSP and its mission to agencies, supporters, volunteers and the public.
1. Being a constant presence at the Program on Fridays from 12:00pm-8:00pm with the exception of pre-arranged days off (four (4) Fridays off per year).
2. Supervising daytime volunteers in setting up the tables and chairs in the hall and assisting where needed.
3. Supervising a volunteer coordinator intern that helps to provide direction and sign in volunteers.
4. Coordinating milk, bread, and laundry pick-up on Friday mornings.
5. Coordinating laundry drop-off after the program.
6. Working with clothing closet volunteers and Board of Directors to ensure the clothing closet operates in accordance with Program procedures. This includes obtaining the necessary clothing, shoes and toiletries donations for the closet.
7. Emergency preparedness and de-escalation of guest conflict and aberrant behaviors in a safe and effective manner.
8. Maintaining the cleanliness of the FNSP kitchen and facilities.
9. Preparing and emailing (via Constant Contact) the monthly newsletter to program supporters/volunteers.
10.Updating the organization's Facebook page and website (using WordPress).
11.Planning and organizing the holiday meal activities (both Thanksgiving and Christmas) with the assistance of the Board of Directors.
12.Maintaining positive relationships with members of Arlington Street Church and Dignity Boston.
• At least two years of work experience leading a non-profit organization as a supervisor.
• Proven non-profit fundraising experience (e.g., grant writing, individual donors and corporate sponsorships).
• Experience with volunteer management and/or working with a Board of Directors.
• Experience with a similar meal program/soup kitchen a plus.
• Access to a car with a valid Driver's License is required
• Strong interpersonal skills are a must. The role of the Director is extremely public facing and the ideal candidate enjoys engaging and working with a diverse community of donors, volunteers and guests.
• Ability to work independently, with minimal supervision.
• The job is somewhat physical in nature and requires an ability lift approximately 20 pounds.
• The ability to think critically and act logically in high stress situations.
• Bachelor's degree strongly preferred.
• The Director position is a part-time position (20 hours per week) with salary commensurate with experience (range $22,000 – $26,000). The Director is entitled to two weeks of vacation each year plus two additional Fridays off.
Benefits are not included.
Minimum Education Required