Housing Advocate Women’s Lunch Place

Job Type

Full Time


Minimum: $38,000.00
Maximum: $44,000.00



Application Deadline:



67 Newbury Street
United States



The Housing Advocate works closely with guests of Women’s Lunch Place to access and maintain safe and affordable housing. Guests include women who are experiencing homelessness, housing instability, and poverty. The role includes strategizing appropriate housing placements as well as stabilizing existing tenancies to prevent homelessness. Duties include proactively outreaching to guests, offering regular office hours, accompanying guests offsite, delivering workshops, and collaborating closely with colleagues.


Reports to: Advocacy Manager

Direct Reports: Housing Intern and Housing Applications Volunteer

Exempt Status: Exempt    Position Status: Full Time



  • Uphold the established Mission Statement and Core Values of WLP.
  • Attend meetings pertinent to this position at the WLP.
  • Work with other staff member to ensure professional operations in the shelter community.
  • Maintain guest, staff, volunteer and donor confidentiality.
  • Participate in WLP community holiday celebrations and events.
  • Create a safe and welcoming environment for guests, visitors and volunteers.


Housing Advocacy: 

  • Establish and cultivate supportive engagement and relationships with guests.
  • Provide effective and regular drop-in hours, scheduled appointments, timely responses to phone and email inquiries, and outreach in community dining room.
  • Facilitate and accompany guests to housing-related screenings and appointments, meetings with external providers or landlords, housing-court, and apartment viewings.
  • Housing Search: For women who are homeless or in unsuitable housing, strategize effective ways to access affordable and stable housing by referrals to partner agencies, determining where to apply (i.e. supportive housing, public housing, privately subsidized, new lotteries, vouchers, and market rate), conducting hands-on apartment searches for guests with vouchers, manage denials, access funds, and strengthen applicant candidacy by clearing up credit, CORI, and rental arrears.
  • Housing stabilization and homeless prevention: explain housing and eviction rights and responsibilities, advocate and support regarding eviction and landlord/tenant issues, work with legal aide, line up bill payors, provide utility advocacy, and address other causes of housing instability.
  • Advocacy and case management: assess strengths/needs, develop action plans in collaboration with guests, employ creativity and flexibility to meet objectives, and follow up until goals are met.
  • Respond to barriers to housing, such as court involvement, abuse, mental illness, benefits, finance, and other areas that impact ability to obtain or maintain housing.
  • Serve in a client-centered, strengths-based, and trauma-informed manner.
  • Promptly record accurate and professional meeting notes and information in Advocacy database.
  • Develop and maintain strong relationships with housing providers.
  • Partner with and support staff to facilitate housing placements and housing stabilization.
  • Maintain dedicated bulletin board for housing-related postings.
  • Provide weekly workshops related to housing and tenancy stabilization.
  • Supervise Housing Intern and Housing Application Volunteer(s).
  • Perform other duties and responsibilities as assigned by the Advocacy Manager.


  • Bachelor’s degree, other corresponding experience may be substituted
  • At least one to two years’ experience providing housing-search or homeless-prevention case management 
  • Two years’ experience working with low-income adults
  • Knowledge of affordable housing (including market, subsidized, and public housing), MA housing laws, and local housing resources available for low-income women
  • Ability to understand and communicate complex housing regulations and application process
  • Ability to respond to and prioritize multiple requests for assistance
  • Highly organized with attention to detail
  • Clear and professional writing skills
  • Positive, respectful, compassionate, non-judgmental attitude
  • Ability to set limits in a firm and respectful manner
  • Commitment to a team approach of working with staff members, volunteers, and guests
  • Computer skills – Microsoft, email, internet, Word, spreadsheets, data entry.
  • Experience in providing trauma-informed care preferred
  • Bilingual in Haitian Creole or Spanish preferred


The Women’s Lunch Place offers a rewarding work environment with competitive salary, generous benefits and a strong commitment to diversity in its workforce and programs. The Women’s Lunch Place does not discriminate based on race, color, gender, religion, national origin, sexual orientation, gender identity or disability.

Level of Language Proficiency

  •  Bilingual in Haitian Creole or Spanish preferred

Professional Level

None specified

Minimum Education Required

4-year degree

How To Apply