We are looking for a Director of Programs to join Tomorrow’s Leaders NYC’s (TLNYC) revolutionary youth development model. This is an exciting opportunity to work with an organization that is currently revamping it’s programmatic infrastructure to support additional junior high and high school students in Brooklyn, Bronx, and Queens, NY. The Director of Programs is a dynamic role for a person who can effectively and enthusiastically direct day-to-day program operations, support three to five (when fully implemented) full-time staff members and 200+ students. This individual will maximize programming operational performance by designing and executing short-term and long-term strategies, supervising program staff, and serving as an integral team member.
Essential Duties and Responsibilities:
- Leadership: In partnership with the Executive Director (ED), supports company objectives and goals by developing programmatic business parameters and processes and setting a vision for student culture. Assists the ED in identifying and analyzing programming opportunities and solidifying strategic partnerships for TLNYC’s growth.
- Program Management: Ensure that staff properly documents delivery of all services to ensure regulatory compliance with performance-based standards of the grant and contract. Immediately report monitoring visits and/or all liability related incidents to the Executive Director. Ensure the preparation and collection of monthly statistical information and tracking results/program narrative reports. Conduct presentations; represent TLNYC at funder/outside agency/community meetings as requested, and with public officials and other non-organizations, to recommend program and policy improvement. Ensure that all goals, targets, and performance outcomes are met on a monthly/cycle basis. Ensure the accuracy and timeliness of all weekly/monthly/quarterly/semesterly/annual reports and statistical information for both TLNYC management and funder use. Plan/assist and track all outreach-related activities.
- Program Operations Management: Ensuring operational excellence and high level of detail in all areas of operations, including program aesthetics , while collaborating with partners, funders, and other internal and external stakeholders; assists with creation and oversight of all policies, procedures, and communications across the program to drive student outcomes; maintains relationship with regulatory bodies; reviews program operations data analytically; provides insightful measures to track program staff initiatives.
- Financial Management: Work with ED to manage purchasing and spending policies for all staff; forecasting and monitoring of program operations budgets, ensuring appropriate levels of sign-off and control in line with company culture and policies. Responsible for timely submission of any government and foundation reporting for each program.
- Contract Management: Assist in the preparation of proposals and the negotiation of contracts; assist in program and contract development. Prepare, review, and ensure the accuracy and timeliness of contract reports and statistical information.
- Team Building: Managing a team of program operations professionals in overseeing all logistics for program, program data collection, program inventory, and program events (e.g. ceremonies, trips, community engagement, etc). Support with various HR-related tasks including recruitment, hiring, onboarding, and terminations.
- Vendor Management: Manage end-to-end partner and vendor (P&V) relationship including P&V acquisition, researching potential P&Vs, negotiating pricing, invoice reconciliations, and completing purchases.
Other duties as assigned by the ED
Position Type/Expected Hours of Work:
- Monday through Friday, 9:00 a.m. to 5:00 p.m.
- Some weekends
- Must be able to travel at least 50% of the time
- Bachelor's degree and five years of experience in youth development, education, operations and/or administration, master’s degree preferred
- At least five years program operational leadership experience
- Knowledge of basic human resources guidelines
- Proficiency with Microsoft Office Suite
- Strong organizational and written and verbal communication skills
- Ability to work in a fast-paced environment
- Eagerness to learn and a growth mindset
- Well-developed emotional intelligence and moral character
- Ability to build strong relationships with all constituents, thoughtfully navigate challenging situations, and get excellent results from others
- Exceptionally high standards for quality of work and a reflex to improve at every turn