Housing Counselor/Investigations Coordinator, Spanish-speaking preferred
- Job posted by Fair Housing Advocates of Northern California
1314 Lincoln Ave.
JOB POSTING: Housing Counselor/Investigations Coordinator, Spanish-speaking strongly preferred
(Full-Time Exempt Position)
Duties and Responsibilities:
§ Under supervision of the Supervising Attorney, provide direct fair housing counseling services to tenants and homeowners in protected classes, including providing information on coverage of fair housing laws, making reasonable accommodation requests, providing advocacy, intervention and/or mediation services, and acting as representative in administrative complaints; provide limited fair housing counseling services to housing providers
§ In collaboration with other senior staff, evaluate test methodology, provide feedback on structuring complaint and audit-based tests, analyze completed rental and lending tests, and prepare administrative complaints for filing
§ Present at fair housing training sessions for housing providers; present fair housing information to social service providers, advocacy organizations, and/or community members
§ Attend community and advocacy organization meetings, municipal/local government hearings and/or meetings, public housing authority meetings, and other relevant outreach events as agency representative as appropriate; prepare formal written comments on any relevant documents or topics
§ In collaboration with other senior/management staff members, implement programs designed to meet various grant goals and compile data for quarterly reports; contribute to drafting new grant proposals
- Coordinate fair housing investigations, implementing testing programs to identify potential violations of federal, state and local civil rights laws
- Maintain accurate and complete records of complaint-based, systemic and/or audit investigations
- Conduct timely preliminary analysis of testing results prior to referral to attorneys
- Recruit, train, hire, and manage a diverse and highly trained tester pool, overseeing work quality
- Develop and implement tester recruitment, screening procedures, and protocols as needed
- Complete investigative work as required by HUD and other grants; in concert with supervisor, design investigations, and recommend, execute, and track annual and quarterly testing plans and budgets
- Maintain accurate and updated records for tester applicants and trained testers
- Prepare investigative reports and compile statistical data
- Communicate investigative results to the community and media when requested by supervisor
- Assist in education and outreach efforts
- Other duties as assigned
MINIMUM KNOWLEDGE AND QUALIFICATIONS:
- Commitment to fair housing and civil rights; knowledge of federal and state fair housing laws desirable
- Excellent written and oral communication skills
- Excellent public speaking, and interpersonal skills in English, and Spanish strongly preferred
- Strong analytical and organization skills
- Supervisory skills
- Must be objective, detail-oriented, and able to manage multiple investigations
- Ability to meet project deadlines and maintain accurate records
- Great people skills, on the phone and in person
- Self-motivated and able to work without constant supervision
- Ability to work effectively with a diverse community
- Ability to exhibit patience, tact and respect when dealing with the general public and other staff members
- Ability to understand legal documents, federal and state fair housing statutes and regulations
- Ability to conduct training for fair housing professionals, government agencies, and industry groups
- Ability to represent FHANC effectively in a professional and exceptional manner
- Valid California driver's license and use of car
- Experience with Microsoft Word, Excel, Salesforce, PowerPoint, and other software desirable
EDUCATION AND EXPERIENCE:
Experience in social service or public entity and on behalf of civil rights protections desirable. Candidates must have a desire to work and interact with, as well as demonstrate respect for individuals and groups without regard to race, religion, sex, color, national origin, age, sexual orientation, familial status, or disability. Spanish speaking skills strongly preferred.
This position requires the use of a car and some infrequent non-traditional work hours for enforcement activities.
Position open until filled. No calls please. Please submit resume and cover letter to firstname.lastname@example.org.
Fair Housing Advocates of Northern California is an Equal Opportunity Employer.
Generous vacation, personal days, health and dental insurance included, 403(b) available.
Level of Language Proficiency
Spanish speaking skills strongly preferred; Spanish writing skills strongly preferred.
Minimum Education Required