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Salesforce Business Analyst, Marketing Cloud – Fixed Term/Temporary

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WNET - New York Public Media


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Published 12 days ago

January 25, 2021

Salesforce Business Analyst, Marketing Cloud – Fixed Term/Temporary

The Business Analyst, Marketing Cloud will support WNET’s Development Operations and is responsible for ensuring the successful and timely implementation of this pivotal system to support the digital transformation strategy for Development. Please note that this is a fixed term/temporary role. We anticipate the project length to be through the course of the Marketing Cloud implementation, though there is potential to extend through implementation of other projects related to digital fundraising.  

The Business Analyst will be responsible for gathering requirements for and managing WNET’s Marketing Cloud implementation project. Key responsibilities will include understanding organizational needs around Marketing Cloud, identifying and capturing business needs, documenting user stories and ensuring that they are communicated and understood by the vendor. In addition, the Business Analyst will manage the project schedule, WNET staff contributions to the project, and the vendor’s overall work product. Specific responsibilities include:

• Guide the implementation and provide oversight for the Salesforce Marketing Cloud platform and adhere to best practices;

• Gather and translate business needs and assess data required to launch campaigns;

• Understand and validate the details of deliverables as provided by vendor and project resources;

• Evaluate existing project management processes and drive continuous improvement practices; 

• Develop clear, efficient and repeatable processes.

Qualified candidates will have strong knowledge of and previous experience on a Marketing Cloud implementation project, ideally as a lead with full-lifecycle responsibilities. Additional qualifications include:  

• A minimum of two (2) years of experience working with Salesforce; candidates must have completed at least one Marketing Cloud project; Project Management and/or Business Analysis experience is preferred;

• Exceptional ability to interpret/analyze business needs and translate to technical requirements;

• Knowledge of integration design for data flows between systems;  

• Ability to manipulate data in Microsoft Excel;

• Salesforce Administrator certification is a plus.


Apply online at www.wnet.org/careers

WNET

825 Eighth Avenue

New York, NY 10019-7435

www.wnet.org/careers


WNET is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, religion, creed, color, age, national origin, alienage or citizenship status, gender, gender identity or expression, sexual orientation, disability, pregnancy or pregnancy related condition, marital and partnership status, familial status, arrest or conviction record, union membership, status as a victim of domestic violence, stalking or sex offense, unemployment status, caregiver status, credit history, salary history, military or protected veteran status, predisposing genetic characteristics, an employee's or an employee's dependent's sexual and reproductive health decisions, as well as all other classifications protected by applicable laws.

This policy applies to all terms and conditions of employment, including but not limited to hiring, placement, termination, layoff, recall, transfer, promotions, benefits, leaves of absence. 

If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please email EmployApp@wnet.org or call toll-free 1-800-992-7519.


Salesforce Business Analyst, Marketing Cloud – Fixed Term/Temporary

The Business Analyst, Marketing Cloud will support WNET’s Development Operations and is responsible for ensuring the successful and timely implementation of this…

Details at a glance

  • On-site Location
  • Full Time Schedule
  • Temporary

Location

825 Eighth Avenue, New York, NY 10019

How to Apply

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