Program Manager, Engagement and Evidence Dissemination
- Job posted by Patient-Centered Primary Care Collaborative
601 13th Street Northwest
District of Columbia
The Patient-Centered Primary Care Collaborative (PCPCC) seeks a highly organized, self-motivated program manager to work full-time in our Washington, DC office. The successful applicant will be passionate about improving our healthcare system. They will provide program and communications support/management for a grant-funded project (from the Patient-Centered Outcomes Research Initiative, PCORI) and will also have the opportunity to work with a wide range of healthcare thought leaders and stakeholders to support PCPCC membership engagement efforts. This position is funded in part by an 18-month grant.
PCPCC Background: Founded in 2006, the Patient-Centered Primary Care Collaborative (PCPCC) is a not-for-profit multi-stakeholder membership organization dedicated to advancing an effective and efficient health system built on a strong foundation of primary care and the patient-centered medical home. Representing a broad group of public and private organizations – including payers, healthcare clinicians and other providers, leading corporations and patient and consumer advocacy groups – the PCPCC’s mission is to unify and engage diverse stakeholders in promoting policies and sharing best practices that support growth of high-performing primary care to achieve the “Quadruple Aim”: better care, better health, lower costs, and greater joy for clinicians and staff in delivery of care.
Job Summary: The Program Manager will have responsibility for the management of the PCORI Eugene Washington Engagement grant recently awarded to the PCPCC. The goal of the grant is help build PCPCC’s network and dissemination infrastructure to promote high impact Patient-Centered Outcomes Research(PCOR) and Comparative Effectiveness Research (CER) in order to accelerate clinical practice and policy change. Additionally, this manager will work with other PCPCC staff to recruit and retain leading healthcare organizations as members, convene thought leaders for meaningful workgroups and conferences that tackle leading primary care challenges, and engage in related research and writing.
Duties and Responsibilities
PCORI (50 %)
· Support project implementation, communication and strategy for the PCORI project
· Work with the Program Director and Clinical Advisor to Identify and convene members of a yet to be established PCPCC-PCORI Advisory Council
· With this Advisory Council, create a framework for reviewing PCOR/CER results and for identifying studies of greatest interest to PCPCC’s various audiences
· Along with the Program Director and Clinical Advisor, develop a plan for operationalizing the review of studies on an ongoing basis within the aforementioned framework
· Along with PCPCC’s Web Designer and Communications Manager facilitate building of PCPCC website infrastructure and systems for routinely disseminating PCOR and CER results
· In consultation with PCOR Translation Center, identify 3-4 tools that translate PCORI-funded research results to practice
· Develop a plan to pilot test the dissemination strategy, including identifying an initial set of PCOR/CER study results relevant to PCPCC stakeholders
· Support speakers and presenters at PCORI in-person meetings or webinars
· Collaborate with the Communication Manager to develop written content around conferences, workgroups (e.g. PCORI Advisory Council), and events
· Submit interim report and final reports as required by the grant
Member Engagement (50%)
· Work with President/ CEO and other staff to implement a proactive membership strategy to engage members and increase visibility of PCPCC with prospective members
· Help to evolve PCPCC’s member value proposition and articulate the value of PCPCC membership to appropriate audiences
· Support member working groups by facilitating calls and meetings as well as the development of issue briefs and publications generated though these efforts
· Work with other staff to manage operations that include new member application review and approval, prospect research, briefings and membership kits, member onboarding, customer service and database management (CRM)
· Develop systems to track member engagement and satisfaction with PCPCC programming
· Assist the Communications Manager in engaging members in opportunities to participate in PCPCC programming and events
· Identify and explore potential new projects and partnership opportunities that engage members and further PCPCC’s core advocacy, patient engagement, and evidence dissemination efforts.
· Bachelor’s degree required; Master’s degree in public health/public administration/nonprofit management preferred
· 4 - 8 years’ experience in a healthcare organization, experience in a membership/client serving organization is strongly preferred
· Working knowledge and/or experience in patient-centered care and patient engagement is a plus
· Exceptional writing, editing, and interpersonal skills
· Enthusiastic, mission-driven individual excited about elevating primary care
· Project management and analytical skills with demonstrated ability to set priorities and meet competing deadlines
· Hands on experience with website content management systems like WordPress or Drupal and other social media
· Experience working with federal programs and grants management a plus.
· Proficiency with Microsoft Office platform (Excel, PowerPoint, Word, Outlook, SharePoint);
This is an outstanding opportunity for a highly motivated mission-driven professional to 1) assume a pivotal role in a well-respected organization, 2) to work on a major national grant, and 3) to interface with leaders in primary care. PCPCC offers a competitive compensation package, including a competitive base salary as well as health, retirement, and vacation benefits.
PCPCC offers a competitive compensation package, including a competitive base salary as well as health, retirement, and vacation benefits.
Level of Language Proficiency
Minimum Education Required