Follow Up Case Manager - ISY

Job Type

Full Time




300 Willoughby Avenue
New York
United States


Position: Follow Up Case Manager - ISY

Program/Department: In-School Youth (ISY) Program

Reports to: ISY Program Coordinator

Hours: Full Time

Position Summary

Brooklyn Community Services is one of Brooklyn’s first and largest non-sectarian social services agencies. BCS, which presently serves more than 10,000 individuals annually, is committed to a broad and diverse range of services including education and child care; services to strengthen families; and services to foster self sufficiency for adults.

Funded through the federal Workforce Innovation & Opportunity Act (WIOA), the In-School Youth (ISY) program provides year-round services to high school juniors and seniors who meet certain eligibility requirements. ISY programs help participants graduate from high school, pursue college education, and develop career goals. Services Include: Guidance and Counseling, Paid Internship Opportunities, Tutoring, College Preparation and Out-of-City College Trips, Project-Based Leadership Activities, Sports, Arts, Technology, and Recreation Activities, Individualized Service Strategies (ISS) and Career Planning Assistance. All In-School Youth program participants are guaranteed a paid work experience over the summer.


  • Provide holistic and comprehensive case management services to all Follow-up participants including: goal setting, weekly outreach, counseling services, mentoring, advocacy and referrals.
  • Write monthly case notes of follow-up participants; including all services provided within that month.
  • Make sure each follow-up participant is enrolled in one of the following milestones: Post-Secondary Education, Unsubsidized employment, Military, Qualified Apprenticeship, or Advanced Training.
  • Collect milestone documentation every 3 months for DYCD outcome submission.
  • Input milestone notes and information into the DYCD Capricorn system.
  • Meet with participants on an individual basis throughout the contract term regularly to discuss goals and progress.
  • Maintain Follow up participant files of your caseload up to date.
  • Monitor participants during internships, and collect weekly timesheets to enter participants work hours in the YEPS database for the summer, and Capricorn database throughout the school year.
  • Monitor HS seniors participants academic progress to ensure they obtain HS credential by June 30, 2018
  • Complete WIOA exit interview forms by August 19, 2018
  • Help with the recruitment of 35 juniors attending 2 High Schools in Brooklyn by September 30th, 2018
  • Foster a strong working relationship with school guidance counselors, teachers, and other school stakeholders.
  • Attend all scheduled staff meetings and/or trainings.
  • Engage participants in after-school activities and conduct outreach for inactive participants.
  • Meet deadlines established by Program Coordinator and DYCD.
  • Meet with program director regularly to discuss updates and progress of caseload.
  • Supervise youth during drop in hours, college visits and school trips, etc.
  • Other duties as assigned by Program Coordinator.


Bachelor’s degree required. Experience and demonstrated skill in working with youth required. Strong case management and job development experience. Excellent organizational, written, and communication skills. Must have a commitment to work from a strength-based and/or youth development perspective. Willingness to be creative, take initiative, and work as an integral part of a team.’


Medical insurance, voluntary dental and vision insurance; 23 accrued vacation days and 12 sick days, life insurance coverage paid by employer, pre-tax commuter benefits, 403b retirement plan as well as training and professional development opportunities.

Professional Level


Minimum Education Required

4-year degree

How To Apply

Email Resume and Cover Letter to:

Stacey Fischler, Program Director