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Care Coordinator

Posted by
WithinReach
|
Seattle, WA
New
|
Published 11 days ago

Job Description

The COVID Care Program is for communities who need extra help preventing the spread of COVID-19. We help people who may have COVID-19 isolate themselves from others for fourteen days or more. The COVID Care Coordinator reaches out to people to establish positive and supportive relationships, learn their isolation needs, and help them to get needed food, supplies, and services. This position works over the computer and phone and uses a specific on-line platform to make referrals and record the provided services.

We are looking for someone who:

Communicates clearly: You focus on the client, give your full attention, and are not judgmental. You give information clearly, simply, and with confidence. You encourage people to ask questions and express concerns. You make sure someone understands before you move on to another topic.

Embraces Change: You treat change and new situations as a chance to learn and grow. You are adaptable and do well in times of uncertainty.

Delivers Results: You work with others to set a goal, identify culturally appropriate options, and make a good decision. You then work quickly and efficiently to turn the decision into action.

Responsibilities and Duties

  • Communicate the purpose and services of the COVID Care Program.
  • Support people to identify what they need to be able to isolate themselves from others. 
  • Work with people to make a plan for how they will isolate themselves.
  • Help clients get the services and resources they need including food and water, isolation/quarantine housing, a primary care provider, and behavioral health services.
  • Effectively work with people (staff, clients, doctors, agencies, etc.) from many organizations.
  • Coordinate communication and services between organizations.
  • Understand current community resources, services, and programs.
  • Follow-up and document all contact with clients and services provided on an online platform.
  • Respect the skills and roles of all members of the team.
  • Keep with privacy policies of the COVID Care Program.

Qualifications

Skills and Qualifications

  • 3 years of experience or education in health and social services.
  • Dedication to working with diverse community members.
  • Ability to build trust and maintain confidentiality with diverse populations.
  • Effective communication skills; ability to practice careful listening.
  • Understanding of the community/community resources and experience connecting people with services and resources.
  • Flexibility and comfort working in new situations.
  • Punctual, reliable, organized, and willing to learn.
  • Basic skills in Microsoft Word and Excel and use of the Internet.
  • Ability to clearly document interactions with clients and service providers
  • Multi- or Bilingual in Spanish and English preferred.
  • Ability to work remotely.


Job Description

The COVID Care Program is for communities who need extra help preventing the spread of COVID-19. We help people who may have COVID-19 isolate themselves from others for fourteen days or more. The COVID Care Coordinator…

Details at a Glance

  • Time Commitment
    Full Time Schedule

Salary

$20 Hourly Rate, Limited-Term Position, 40 hours/week (including weekends), non-exempt. Additional compensation for bilingual skills.

Benefits

Excellent benefits include fully paid medical coverage, vision and dental for employees and generous coverage for spouses, partners and dependents. Paid time off and monthly stipend for internet provided.

Excellent benefits include fully paid medical coverage, vision and dental for employees and generous coverage for spouses, partners and dependents. Paid time off and monthly…

Level of Language Proficiency

Bilingual in Spanish and English preferred

Bilingual in Spanish and English preferred

Location

Remote
Work must be performed in or near Seattle, WA
Associated Location
Seattle, WA, USA

How to Apply

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