Case Manager at Supportive Family Housing

Posted by
Compass Housing Alliance
Shoreline, WA
Published 14 days ago

ABOUT THE POSITION: The Case Manager provides trauma-informed case management services designed to stabilize housing for residents who have experienced homelessness. This includes assessment, information and referral, goal setting, and direct advocacy, cooperative case planning and coordination of services. They assist and empower residents to make necessary connections with community and providers to stabilize their lives. This is a unionized position, represented by Local 8 of the Office and Professional Employees International Union (OPEIU).

ABOUT THE PROGRAM: Ronald Commons is an affordable supportive housing development in Shoreline. The mixed-use building includes 60 units of case management supported permanent housing. It is complimented by a Hopelink Integrated Service Center and food bank. The Integrated Service Center includes a food bank, family services, financial education and assistance for the housing insecure. The internal courtyard, play area and walking path create an integrated connection between the program facilities.

ABOUT THE ORGANIZATION: Compass Housing Alliance develops and provides essential services and affordable housing for individuals and families experiencing housing instability in the greater Puget Sound region. We envision a world in which every person lives in a safe and caring community. Compass offers an open, supportive, and challenging work environment committed to promoting the dignity and well-being of each person that we serve. We consider the diversity of the staff, guests, residents, and community partners to be an important asset. We recognize the value that different perspectives and cultures bring to the organization. To learn more about the agency visit

LOCATION: Shoreline, WA

REPORTS TO: Program Manager


SCHEDULE: Monday-Friday 10am-6:30pm; with weekly staff meeting on Monday at 12:30pm (occasional evening or weekend support when needed for community events)

SALARY RANGE: $21.21 per hour (Level 1)

FULL-TIME BENEFITS INCLUDED: Unlimited Orca Transportation Pass, Medical/Prescription/Vision, Dental, $500 Health Flexible Spending Account 4 Weeks of Paid Time Off (PTO) & 11 Paid Holidays, Retirement Plan, Employee Assistance Program.


• Bachelor’s degree is desired in social work, human services, psychology, or related field. Or relevant work experience, certificate and/or equivalent continuing professional development or education.

• A minimum of 1-year experience in case management, desired.

• A minimum of 2-years’ experience in a social/human service setting related to housing and homelessness, required.

• Awareness and/or training around issues of equity, intersectionality, and belonging.

• Current WA State Food Handlers Permit, desired (If not current, will be sponsored within 1-month of hire).

• Familiarity with issues of homelessness, mental illness, substance abuse, sexual assault, and/or domestic violence, required.

• Valid WA driver’s license, proof of car insurance, and a driving record that meets Compass standards, desired.


• Participate in programming needs such as Education and enrichment, Social & Recreational Activities, Nutrition, Employment, Children’s Services & Homework Support, Volunteers/Interns Engagement, Food or Meal Services, Unit Inspections, Life skill support in hygiene, healthy living, budgeting, Property Security.

• Organize, lead, and supervise community building activities and meetings including Experiential Learning and Recreational Activities (i.e. arts/crafts, games, kinesthetic activities)

• Participate and support the development of monthly newsletter, flyers and communication for upcoming events, resources, and learning opportunities.

• Collaborate with local resources and service providers to enhance resident opportunities.

• Ability to support residents in maintaining housing with supportive interactions and understanding of housing responsibilities, such as lease compliance.

• File Management


Please visit our website for more details and complete an application at


Compass Housing Alliance is committed to a policy of equal employment opportunity and treats all employees and applicants equally without regard to race, color, creed, religion, sex, sexual orientation, gender identity, age, national origin, citizenship, veteran or marital status, sensory, physical or mental disability and all other groups protected by law, and promotes diversity in its workforce. Compass Housing Alliance takes affirmative action to implement programs and maintain practices and policies that eliminate barriers to equal employment opportunity. Our program is available for review by employees and applicants for employment in the Human Resources Office during regular office hours.

In compliance with the ADA Amendment Act, should you have a disability that requires assistance and/or reasonable accommodation with the job application process, please contact the Human Resources department via phone at 206-474-1100 or via e-mail at

ABOUT THE POSITION: The Case Manager provides trauma-informed case management services designed to stabilize housing for residents who have experienced homelessness. This includes assessment, information and referral, goal setting…

Details at a Glance

  • Time Commitment
    Full Time Schedule


Shoreline, WA, USA

How to Apply

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