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Academic and Career Counselor, SNAP Employment & Training Program

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Published 10 days ago

SUMMARY OF RESPONSIBILITIES:

This is a case management position that reports to the Adult Career Services Program Manager and works closely with the Adult Career Services and Workforce Solutions teams. This position is responsible for overall case management of candidates in NMIC's SNAP Employment & Training (E&T) program.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

• Provide primary case management services for SNAP E&T candidates, including intake, assessment, goal setting, service planning, linkage and referrals, monitoring and follow up.

• Actively participate in candidate recruitment, screening, eligibility determination, and enrollment.

• Develop individual service plans with each candidates, set goals and plan engagement activities according to their service plan.

Conduct weekly one-on-one meetings with candidates to review progress towards stated goals and to address candidates’ needs and challenges.

• Facilitate candidates’ connection with workforce solutions team members.

• Facilitate candidates’ enrollment in NMIC's vocational skills training and ESOL, ABE, and HSE programs, as appropriate.

• Provide referrals to internal and external resources to reduce candidates’ barriers to employment.

• Administer Test to Assess Basic Education (TABE) for the department.

• Facilitate food service and customer service trainings.

• Facilitate employment readiness coaching workshops in absence of the primary facilitator.

• Assist candidates in preparing their job search portfolio, including a resume and mock interview practice.

• Connect candidates to workforce solutions team for job search and job interviews and follow up on the outcomes.

• Engage candidates to ensure attendance in program activities.

• Conduct follow-up and provide employment retention services to candidates for a minimum of nine months after placement.

• Maintain comprehensive case notes, progress notes, and candidate case records with evidence of achieved outcomes.

• Perform quality assurance monthly to ensure compliance with recordkeeping and audit guidelines.

• Enter candidate demographic information, enrollment and attendance records, case notes, outcomes, and other required data in automated data management systems in a timely manner.

• Perform data entry in various online internal and external data management platforms.

• Attend staff meetings and other programmatic activities as needed.

Additional related responsibilities may be assigned.

QUALIFICATIONS:

• BA/BS required in human services, social work or a related field and at least one year of experience in a social services agency. Equivalent experience may be considered in lieu of BA/BS.

• Bilingual (English/Spanish) strongly preferred.

• Exceptional attention to detail, highly organized.

• Strong communication skills, both written and oral.

NMIC IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER:

NMIC is an Equal Opportunity Employer and actively encourages candidates of diverse backgrounds to apply for employment. Applicants must meet the minimum qualification requirements. A combination of education and experience will be considered unless specifically stated otherwise.

SUMMARY OF RESPONSIBILITIES:

This is a case management position that reports to the Adult Career Services Program Manager and works closely with the Adult Career Services and Workforce Solutions teams. This position is responsible for…

Details at a Glance

  • Time Commitment
    Full Time Schedule
  • Start Date
    August 2, 2021
  • Education
    4-Year Degree Required
  • Professional Level
    Entry level

Benefits

BENEFITS:

NMIC offers a comprehensive and generous benefits package: medical, dental, life, and disability insurance are included; paid time off, including 20 vacation days, 15 sick days, 5 personal days, and 12 agency holidays; a 401k with agency contribution; and other benefits.

BENEFITS:

NMIC offers a comprehensive and generous benefits package: medical, dental, life, and disability insurance are included; paid time off, including 20 vacation days, 15 sick…

Level of Language Proficiency

Bilingual English/Spanish preferred.

Bilingual English/Spanish preferred.

Location

Temporarily Remote
Work must be performed in or near New York, NY
Associated Location
45 Wadsworth Avenue, New York, NY 10033, United States

How to Apply

TO APPLY:

Please address all applications to Esperanza Cruz, Adult Career Services Program Manager, at esperanzacruz@nmic.org with the job title in the subject line and include the following:

● Cover letter

● Resume

● Salary requirements

All attachments must be submitted in Word or PDF format. No telephone calls, please.

TO APPLY:

Please address all applications to Esperanza Cruz, Adult Career Services Program Manager, at esperanzacruz@nmic.org with the job title in the subject line and include the…

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