Housing Stability Case Manager

Job Type

Full Time


Minimum: $37,440.00
Maximum: $41,600.00



Application Deadline:



601 S King St Suite 305
United States



Provide housing search and stabilization services through holistic, comprehensive, culturally appropriate case management services including counseling and advocacy to the most vulnerable.

Reporting to the Director of Housing Services, this position also coordinates services to individuals who are of low income, at an imminent risk of being evicted, including those who are homeless and families fleeing family violence


  • Assist walk-in and/or phone clients with housing search/housing stabilization needs, including mobile advocacy;
  • Conduct intakes and client assessments; Advocate on clients’ behalf
  • Develop client driven service plans, goals and objectives and ability to maintain confidentiality and adhere to boundaries.
  • Provide housing counseling, agency referrals, resources, and assistance with completing housing application(s) and other related documents;
  • Provide information, resources and referrals to clients to assist them with being self-sufficient
  • Act as a liaison between landlords/service providers and tenants to address communication barriers; Assist to resolve tenant/landlord issues.
  • Build partnerships with agencies serving survivors of domestic violence and serve as liaison between Solace and other service providers. Maintain service partnerships with referral agencies.
  • Support staff of other programs and assist in the compilation of client data, statistics and other information and reports as requested by funders;
  • Assisting clients to be rent ready with financial coaching to improve credit, assisting with resumes, interviews, job search, enrolling them in job training programs and school programs for their children when necessary.
  • Maintain accurate record-keeping of services rendered that are relevant to specific programs and funding requirements
  • Evaluate clients’ services upon exit and brainstorm effectively on improving services to meet the needs of clients.
  • Participate in staff meetings, case conferences, training opportunities for Professional Development and other meetings as needed
  • Perform other duties as assigned by Program Director


  • Knowledge of Eviction Prevention/ Rapid Rehousing/ DV Housing First Case Management will be a plus.
  •      Ability to relate effectively and respectfully with people from diverse backgrounds
  •      Must work well with persons of varied sexual preference, racial, ethnic, cultural and socioeconomic backgrounds.
  •      Knowledge of counseling and advocacy techniques for people who are homeless, victims of domestic violence, including crisis intervention and case management skills will beneficial.
  •      Ability to work independently under minimal supervision and guidance
  •      Can multitask, able to plan, organize and prioritize work to meet schedules and deadlines
  •      Experience in performing administrative duties pertaining to programs
  •      Experience in entering data into HMIS, Infonet
  •      Good oral and written communication and computer skills are required especially Microsoft Office


  • Bachelor's Degree in Human Services or a related field with at least 1 year experience or equivalent work 
  •     with assisting those who are homeless, at risk of homelessness and or, immigrant and refugees
  •      Preferably bilingual in either Asian / African / Middle Eastern languages/dialects
  •     Valid Washington State Driver’s License -preferred


Health and Vacation Benefits

Professional Level

None specified

Minimum Education Required

4-year degree

How To Apply


Please send your resume and cover letter to cjames@interimicda.org by April 27, 2018. Applications will be reviewed from April 21, 2018