Director of Social Services

Job Type

Full Time




575 Eighth Avenue
New York
United States


About Urban Pathways

Urban Pathways serves as the first point of contact for New York City's most vulnerable residents - people living on the streets, in subways, or in public areas. An innovative and data-driven leader, Urban Pathways is known for the effectiveness of our "housing first" approach. We engage individuals where they are in the cycle of homelessness. Through outreach and drop-in center services, transitional, long-term and permanent housing, and comprehensive support services, Urban Pathways helps more than 2,000 homeless men and women take control of their lives and find their way home.  Urban Pathways is a 501(C)3 non-profit organization. We seek to hire talented and highly motivated individuals who will partner with us to provide excellent service to our clients.

About the Supportive Housing Program​​

The “Housing First” philosophy is the cornerstone of Urban Pathways supportive and permanent housing programs. Urban Pathways helps adults move rapidly into housing from the streets and into housing.

About the Position

Job Responsibilities:

As a data-driven and innovative leader, Urban Pathways ensures that homeless and at-risk New Yorkers have the housing, services and support they need to be self-sufficient. Reporting to Program Director, the Director of Social Services duties include:

•Manages and supervises the Social Services Department.

•Oversees all clinical services including programming, staff supervision, case records, and compliance with Urban Pathways, funding and regulatory agency policies, procedures and regulations.

•Completes and submits relevant reports and statistics in a timely fashion.

•Assesses and coordinates Social Services staff training needs with the Program Director.

Job Qualifications:

•MSW, or Master’s Degree in a related field required.

•Five years of social service experience required.

•Five years of supervisory experience required.

•Experience with mentally ill, formerly homeless people preferred.

•Prior DHS and/or OMH experience is highly desired.

•Excellent written, verbal and computer skills.

•Familiarity with on-line chart record data bases a plus.

•Strong interpersonal skills and ability to work as part of a team. Strong benefits package


Strong benefits Package includes paid holidays, vacation, personal and sick leave, medical & dental coverage, life insurance, short-term and long-term disability benefits, a 403(B) voluntary tax deferred annuity plan, pension benefits, commuter benefits and Employment Assistance Program (EAP).

Professional Level


Minimum Education Required

Master's degree