Refugee Housing and Resource Developer
- Job posted by Heartland Alliance for Human Needs & Human Rights
Summary: The Refugee Housing and Resource Developer (Resource Development Worker III) is a member of the Refugee and Immigrant Community Services (RICS) team. Refugee and Immigrant Community Services works with newly arrive refugees, asylees and immigrants to work towards self sufficiency. The Resource Development Worker develops resources for the RICS program including housing and in kind donations. The person in this role will maintain average clients expense parameters by strategic use of in-kind donations, volunteers and other resources and be responsible for fleet management.
The Resource Development Worker is responsible for the development of essential resources for organizational participants. These areas may include; housing, employment, job training, and special service programs for youths, veterans, refugees, immigrants, asylees, women and ex-offenders. This position also works collaboratively with staff from all areas of the organization in developing resources geared specifically to the needs of individual participants. Individual accountabilities and work volume will be established through the development of annual Success Objectives, within the framework outlined below.
Essential Duties and Responsibilities:
- Responds to the requests from all organizational service staff for specific resources staff have identified as necessary to successfully meet service plan objectives of their individual participants.
- Researches the availability of various resources to determine eligibility, nature of services and other pertinent information that allows case management staff to select the best options for their participants.
- Maintains an up-to-date resource listing by service category outlining pertinent information and methods of referral.
- Meets with service providers, landlords and employers to inform of them of organizational program services, negotiate linkages and to provide follow-up services to determine the success of the participants referred.
- Interviews participants to determine appropriateness of potential referral both from the perspective of the participant's need and the resource referral criteria.
- Develops screening tools for staff to evaluate the need and eligibility criteria for various resources as appropriate.
- Develops materials for the case management staff to help them prepare participants for resource referral, such as housing budget planning and proactive employment applications.
- Instructs participants in budgeting skills, employment interviewing, job search skills and other specific skills necessary to achieve successful referral.
- Assists in the preparation of grant applications, which will increase resources or linkages to existing resources.
- Administers funds for participant assistance per program policies and procedures, which will help participants access resources.
- Participates in organizations and coalitions which help promote greater resources for participants.
- Meets with employees, landlords and service providers to help resolve conflicts that may arise with referred participants.
- Maintains all required documentation in a neat, orderly and timely manner.
- Participates actively in all supervisory, Unit and organizational meetings.
- Participates in program and operational planning.
- Adheres to professional standards as outlined by governmental bodies, National Association of Social Workers (NASW), private funding sources, organizational plans/policies and Unit guidelines. Participates in periodic evaluative reviews and/or in-house and external staff training to ensure that he/she understands and continues to adhere to such standards. Initiates requests for assistance or guidance from Supervisor to address new issues or complex concepts affecting adherence to professional standards.
- Other duties may be assigned.
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Education and/or Experience: Bachelor's degree and four years of experience or six years of experience in the area of resource development. Knowledge of housing, employment and other human services. Ability to work effectively with both private and public sector managers and direct service staff.
- Other Qualifications: A valid driver’s license may be required.
- Language Skills: Excellent written and oral communications skills.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- The employee in this position at a residential program may be required to remain on organizational premises during break and/or meal periods.
Minimum Education Required