Development Associate, Annual Giving and Membership

Description:

The Development Associate assists and supports the Annual Giving team. Under the guidance of the Associate Director of Annual Giving, the Development Associate will work as needed with donor solicitation, correspondence, and communication with all individual membership groups (Juilliard Association, Ovation Society, IDNYC).

The salary range for this role is $59,000-$64,000.

Working at Juilliard

Founded in 1905, The Juilliard School is a world leader in performing arts education. The school’s mission is to provide the highest caliber of artistic education for gifted musicians, dancers, and actors from around the world so that they may achieve their fullest potential as artists, leaders, and global citizens.

Excellence and professionalism are important guides in how we go about our work, but we also connect to the mission as individuals in the workplace. We thrive because of our variety of backgrounds and our ability to be open and honest, and we also thrive because we enjoy each other’s company. We believe that each employee has the responsibility to help shape the Juilliard organizational culture, and we provide opportunities to participate in team-building throughout the year. Our organizational values focus on excellence, creative enterprise, and equity, diversity, inclusion, and belonging.

We encourage you to read more about how we achieve our mission on our website, juilliard.edu.

Role Responsibilities:

Assists the Associate Director in managing and growing the Juilliard Association, Ovation Society, and IDNYC members; handles all related mailings/emails, including monthly renewal notices, strategic upgrade/acquisition campaigns, acknowledgments, and other correspondence as needed

Drafts and processes acknowledgement letters for all other general contributions (under $10,000)

Serves as the primary email/phone customer service representative for the Juilliard Patrons’ Desk; fields all inquiries and processes VIP ticket requests for Board of Trustees, Council, Global Council, major donors, and members

Assists box office and development operations with pulling reports, maintaining database, and activating members

Assists with the planning and execution of all membership events

Develop all Process Pass offerings (30 per year) in coordination with all divisions, including schedule and RSVP management for higher level members and major gift donors and prospects; handle the marketing campaign for eligible members and upgrade efforts

Maintains membership events on the website performance calendar and membership information page

Develops and executes the monthly member e-news and various marketing projects

Assists with annual appeal campaigns including drafting copy, reviewing mailing lists, developing and executing email campaigns

Reviews all membership and annual appeals gifts for proper coding

Identification of donor prospects via cultivation and stewardship interactions

Manages the quantities and organization of Development collateral

Answers telephone calls for the Development office, assisting with general inquiries and directing calls where appropriate

Helps with all other Development-related duties as assigned

Skills & Qualifications:

Two to three years’ experience in a Development Office, Membership desk, or front-facing customer service role with preference for a performing arts or educational institution

Excellent writing, analytical, communication, and interpersonal skills

Highly organized, motivated, collaborative, creative, and deadline-oriented

Ability to multitask with strong attention to detail

Passion for donor stewardship

Ability to work some evenings and weekends

Proficiency in Raiser’s Edge or other fundraising database

Interest in and knowledge of the performing arts

Preferred Background:

Understanding and appreciation of the performing arts

• Please note that submission of a cover letter is required of all applicants.

Nondiscrimination Policy:

The Juilliard School is committed to a policy of equal treatment and opportunity in every aspect of its relations with its faculty, staff, students, and other members of the Juilliard community, and does not discriminate on the basis of actual or perceived race, color, religion, creed, age, sex, national origin, alienage, ancestry, citizenship, sexual orientation or preference, gender identity, physical or mental disability, medical condition, predisposing genetic characteristics, marital status, partnership status, or any other basis prohibited by applicable local, state, or federal law. This nondiscrimination policy covers, but is not limited to, recruitment, hiring, training, benefits, rates of pay and other forms of compensation as well as student admission, access, and treatment in school programs and activities.