Young Adult Stabilization Advocate (2018

Job Type

Full Time




1340 Boylston Street
United States


Under the supervision of the Residential Coordinator, the Young Adult Stabilization Advocate is responsible for supporting homeless and formerly homeless young adult’s transition to independent living and assisting Residential Coordinator in meeting other program goals. This includes coordinating and delivering services to individuals moving into and living in scattered-site housing programs, as well as affordable housing search. This position is split between two site locations, in addition to appointment accompaniment and home-visits.

Representative Duties:

Provide housing stabilization and case management services and support to newly housed young adults exiting chronic homelessness:

  • Provide intensive stabilization home-based case management services to previously homeless young adults. Maintain and conduct up-to-date client records including assessments, individual service plans, progress notes, all other required paperwork, and electronic submission of client data.
  • Coordinate the intake and move-in process for incoming residents, including obtaining all required documentation, scheduling move-in dates, and assisting with move-in logistics. Communicate Youth Supportive Housing (YSH) vacancies to Youth on Fire staff and clients to ensure that openings are filled in a timely manner and that clients receive the support needed.
  • Connect Youth on Fire members to coordinated entry system in order to maximize potential housing opportunities.
  • Ensure communication between Youth on Fire and the Residential team regarding program updates and clients.
  • Oversee the coordination of funder requirements in all rental subsidy programs including rental payments and apartment inspections to all Tenant-Based Rental Assistance units.
  • Act as a liaison between residents and landlords, property management companies, and local housing authorities.
  • Identify and research available apartment listings in the Greater Boston and North Shore areas that fall within program funding requirements and build working relationships with property owners that enhance the housing programs.
  • Provide clients with easily accessible and low-threshold services that operate within the harm reduction framework and assist clients in overcoming other barriers to service delivery and health care access. This includes assisting clients with accessing support services as-needed.
  • Work as part of an integrated team of mental health clinicians, peer support advocates, stabilization advocates and other relevant staff, as needed, to access services offered by all AAC programs. Facilitate access to resources that will assist clients in optimizing health outcome and moving towards self-sufficiency, including medical, housing, financial, mental health, substance use, sexual health, legal, vocational and educational services.
  • Develop a wide-ranging resource network for supporting formerly homeless young adults in the Greater Boston area. Provide coordination, linkage and follow-up with existing service programs to maximize access to services.
  • Provide assistance to clients during all phases of subsidized housing application process, including completing housing applications, accompanying clients to housing related appointments and appeals and following up on the status of submitted client applications.
  • Assist clients with all aspects of eviction prevention and accompany clients to court and appeal hearings as needed.
  • Act as a liaison between clients, property management companies, medical personnel, AIDS Action staff, volunteers and families; balance advocacy for individual residents’ community at large.

Provide support and capacity to the Youth on Fire Drop-In Space:

  • Work out of the Youth on Fire drop-in space, at least 1-2 days per week to provide low-threshold, easily accessible services to clients of the Youth Supportive Housing Program.
  • Assist in the staffing of the drop-in space to meet required staff ratio to maintain staff and client safety. Exhibit competency in handling issues with homelessness, active substance use, HIV/AIDS, poverty and mental health.
  • Stay abreast of current programming at Youth on Fire and make appropriate referrals to young adults in the residential program to increase self-sufficiency and maintain affordable housing.

Coordinate all aspects of speakers bureau meetings to achieve community outreach objectives of the Youth Supportive Housing Program and Youth on Fire Program:

  • Act as primary liaison between external providers, community members, and Youth on Fire members to plan regular, ongoing speakers’ bureau meetings.
  • Identify meeting topics and appropriate speakers using consumer and provider feedback and from internal data collection activities.
  • Stay abreast of trends and issues impacting homeless young adults to inform meeting content and to provide education on overcoming barriers to securing affordable housing.
  • Provide administrative and logistical support as needed.

Meet agency participatory expectations:

  • Adhere to all agency and departmental policies and procedures.
  • Participate in quality assessment and improvement activities as requested.
  • Adhere to the highest principles of client confidentiality.
  • Adhere to established safety policies, procedures and precautions; enforce agency’s policies and clinical procedures, including safety and crisis procedures.
  • Attend all required meetings, in-services and professional trainings.
  • Maintains professional competence necessary to perform job responsibilities; maintains and provides agency with records of continuing education activities.

Perform related duties and projects as assigned


  • BA or equivalent or two years’ experience working with marginalized youth/young adults.
  • Commitment to harm reduction philosophy, the housing first services modality and experience delivering low-threshold, easily accessible services.
  • Knowledge of youth development principles, trauma informed services, and working with LGBTQ communities.
  • Significant knowledge of health-related, social and legal issues faced by homeless youth.
  • Experience working in a multicultural environment with issues that include HIV/AIDS, homelessness; active substance use, poverty, and mental health.
  • Valid Massachusetts driver’s license preferred.
  • Experience using Microsoft Office.
  • Self-directed, motivated and flexible with ability to work both independently and as part of a team.
  • Excellent organizational, interpersonal, written and verbal communications skills.
  • Awareness and sensitivity to the confidential nature of resident’s personal information and the need for strong boundaries.

Professional Level

Entry level

Minimum Education Required

4-year degree

How To Apply

To apply, please visit Fenway Health Career Portal (