Details: Commensurate with experience
8303 Southwest Freeway
The Program Manager (PM) is a full time position overseeing and facilitating the day-to-day implementation of educational mentoring programs for refugee youth at two high schools during the academic year, and coordinating summer programs. Within each program, the PM manages volunteers, administration, including budgets, curriculum creation, recordkeeping, supplies, grant reporting, monitoring and evaluation efforts, etc.
The PM also oversees curriculum integration and new initiatives for the Global Leaders program, monitoring program trends and student outcomes and making necessary adaptations to achieve program goals.
The position also includes general administrative duties required for the effective operation of an organization.
The PM plans and attends field trips, attends volunteer meetings, community events, and other activities on weekends and in the evening as needed. PM is often responsible for driving students.
The PM assists the volunteer coordinator with training, support, and guidance to volunteer mentors assigned to the program. The PM works closely with school personnel, the staff of community organizations, and others to ensure the participation of students and a longstanding supportive structure for program and student success.
The PM reports directly to the Executive Director. The PM directly supervises part time staff and interns throughout the year, including recruitment, training, and supervision of work. This position manages a team of volunteer mentors assigned to school sites. The PM is expected to collaborate with the Executive Director, other staff, and members of the board to execute PAIR’s strategic plan and accomplish organizational goals in a tight-knit team environment.
- Experience facilitating teambuilders and evidence-based curriculum with large groups of youth and young adults
- Commitment to working in a culturally-competent manner with diverse populations, including those with language, religious, and cultural differences
- Bachelor’s degree in applicable coursework: teaching, youth development, public administration, social work
- Two years experience working directly with youth, such as teaching, after-school, camping, youth work, counseling, etc.
- Experience leading a team - including volunteer management, staff development and supervision
- Knowledge of or previous work with refugee populations, preferred
- Strong written and oral communications skills and proficiency in word processing, spreadsheets, and databases
- Public speaking and community outreach experience
- The ability to build relationships with stakeholders at all levels, including youth and families, school administration and teaching staff, and community organizations
- Experience with Salesforce or other CRM a plus
- Candidates will be required to undergo a background check with fingerprints and maintain a valid driver's license and personal automobile insurance during employment (related to youth supervision and transportation).
- Energetic, optimistic, flexible, and resourceful
- Strongly committed to the organization's mission to empower refugee youth to navigate American society, reach their academic potential, and become community leaders through educational mentoring programs
- Highly motivated and goal-oriented; high level of personal responsibility, strong work ethic, independent, and entrepreneurial
- Exhibiting professionalism and sound judgment
- Committed to maintaining organized, detailed records
- Able to coach and develop others and provide training and support
- Able to relate to a variety of people with an appreciation of diversity and commitment to cross-cultural understanding and communication
Weekday programs generally operate in the early evening, from 3 to 6 PM. Community partner meetings and other community outreach may also take place in the evenings and on weekends. Flexibility and adaptability to program needs and schedule are required. The position involves time in the PAIR office and daily travel to program sites and partnering community organizations. The successful candidate will also be enthusiastic about grassroots fieldwork and comfortable visiting refugee families in their apartments in Southwest Houston.
Health, dental, and vision insurance
Professional Development allowance
Level of Language Proficiency
Required - English, fluent
Beneficial but not required - Arabic, Swahili, Farsi, French, Kinyarwanda, Spanish, etc.
Minimum Education Required