Details: $16 an hour
Program: Mission SRO Collaborative (MSROC)/Administration
Compensation: $16 an hour plus medical, dental, vision, long-term disability, life insurance and optional retirement, flexible spending account, and commuter benefits. Generous paid time off.
Supervised by: MSROC Program Manager /Associate Director
Schedule: Full-Time: 37.5 hours per week, Mon-Fri 10am-6pm
To apply: Please send resume and cover letter to: Diana Martinez, MSROC Program Manager
Deadline: Friday, April 20, 2018, or until position is filled
About the Organization
Dolores Street Community Services (DSCS) nurtures individual wellness and cultivates collective power among low-income and immigrant communities to create a more just society. As a multi-issue, multi-strategy organization, we work to improve lives on an individual level as well as affect broader social change by engaging in advocacy and community organizing. We work on a wide range of issues—from homelessness to housing to immigration to employment—and provide services ranging from shelter to tenant rights outreach to residential care, from deportation defense and immigrant rights education to workforce development for day laborers and domestic workers.
The Mission SRO Collaborative (MSROC) works to improve living conditions and empower tenants in Single Room Occupancy (SRO) hotels in the Mission District of San Francisco. Program components include outreach, tenant stabilization services, and community programs—including educational and leadership development workshops on topics such as fire prevention, disaster preparedness, tenant rights, and housing justice issues.
Duties and Responsibilities (MSROC) – 50%
· Respond to phone calls, walk-ins, and correspondence from individuals seeking assistance
· Manage and coordinate databases, case files
· Provide support to Program Manager on monthly reporting requirements, including compilation of narrative reports, and extensive data entry into web-based database platform
· Support with program coordination logistics and communications, including sending email reminders, logistical set up of calls and meetings, securing interpretation services, etc.
· Provide support for planning of large events organized by the collaborative
· Respond to requests for information, referrals, and educational workshops
· Perform other duties as assigned by MSROC Program Manager
Duties and Responsibilities (Admin) – 50%
· Schedule and complete New Hire onboarding (complete paperwork and give general orientation), maintain employee HR files
· Complete general human resource requests (change of address, employment confirmations, EDD claims, etc.)
· Provide HR support to program staff in updating job descriptions, scheduling performance reviews, etc.
· Compile monthly Board Packets
· Assist in completion of various city, state, and federal filings
· Assist with coordination of volunteers and fundraising activities
· Cover reception as needed when receptionist is out of the office
· Assist Executive Director and Associate Director with special projects
· Other duties as assigned
Qualifications for Successful Employment
· Demonstrated ability to perform all essential duties and responsibilities of the position
· Experience with databases required; Salesforce knowledge strongly preferred
· Excellent word-processing and computer skills, including knowledge of Microsoft Word and Excel
· Must be well organized, efficient, highly motivated, and able to handle multiple tasks at once, work well under pressure, and take initiative
· Must have outstanding written, verbal and interpersonal skills, superb attention to detail, and excellent phone manner
· Fluency in Spanish preferred, including ability to provide written translation of documents
· Ability to work independently as well as within a team
· Experience working with low-income, immigrant, and monolingual Spanish-speaking communities
· Strong commitment to serving low-income and underserved communities, with an ability to relate to and communicate with a broad range of clients and colleagues
Dolores Street Community Services is an equal-opportunity employer and seeks applicants of the greatest diversity possible, including women, people of color, lesbian/gay/bisexual/transgender individuals, persons with disabilities, including HIV, and formerly incarcerated individuals.
Medical, dental, vision, long-term disability, life insurance and optional retirement, flexible spending account, and commuter benefits. Generous paid time off.
Level of Language Proficiency
Minimum Education Required
How To Apply
Please send resume and cover letter to: Diana Martinez, MSROC Program Manager: Diana@dscs.org