Outreach Case Manager

Job Type

Full Time


Minimum: $45,000
Details: DOE




1621 South Jackson Street
Suite 201
United States


HEP’s Outreach Program is responsible for identifying people living with hepatitis C in our community and preventing new infections through community education. Our Prevention and Outreach team provides hepatitis testing, education and vaccinations at service sites throughout Seattle and King County including housing programs, methadone clinics, syringe service programs, and health fairs.

HEP’s Medical Case Management (MCM) Program is one of the first hepatitis C case management programs in the country, responsible for identifying people living with hepatitis C and linking them to medical care and treatment. Our medical case managers assist clients with finding medical providers, enrolling in insurance coverage, obtaining financial assistance, and understanding treatment plans. Case managers act as a vital source of emotional and educational support for patients and their families.


HEP is currently seeking 1.0 FTE to support growth in our Outreach and MCM programs on a one-year contract position with option to renew (dependent on funding). As Outreach Case Manager, this individual will be responsible for providing hepatitis testing and linking people living with viral hepatitis to care and treatment.


• Provide hepatitis C testing at community outreach sites and HEP’s syringe services program

• Support clients who are predominantly low income, active or former drug users, and/or people experiencing homelessness who are seeking treatment for hepatitis C

• Determine client eligibility for social and medical programs, including health insurance and patient assistance programs

• Develop and maintain relationships with social service and medical providers in the greater Seattle area

• Stay informed about developments in hepatitis prevention, treatment, and support services

• Deliver medically accurate and appropriate viral hepatitis education to patients, community members, and providers


• Education, work experience, or lived experience that demonstrates understanding of homelessness or unstable housing, substance use, and/or incarceration

• Two or more years of case management experience

• One or more years of health education and/or community outreach experience

• Bachelor’s degree in Social Work, Public Health or other health-related field, OR related professional experience

• Foreign language proficiency, especially Spanish, is a strong advantage

• Ability to work with limited supervision and considerable self-direction

• Viral hepatitis knowledge preferred but not required


Health, Dental and Vision Coverage; Generous PTO

Professional Level


Minimum Education Required


How To Apply


To apply, please send resume and cover letter to resumes@hepeducation.org. Resumes without a cover letter will not be considered. For questions, please contact the Hepatitis Education Project at 206-732-0311.

People of color, LGBTQ-identified folks, and individuals whose lived experience has been affected by drug use, homelessness or unstable housing, incarceration, and/or viral hepatitis are strongly encouraged to apply.