VOLUNTEERS OF AMERICA ALASKA
Come make a difference in the lives of others! VOA is one the nation's largest and most comprehensive human services organizations. Since 1896, our ministry of service has always stepped forward to help the most vulnerable and take on the most difficult tasks.
VOA Alaska is an innovative non-profit organization on the front lines of youth behavioral health and wellness in Alaska. It provides prevention, early intervention, treatment, and recovery supports to youth and families struggling with mental illness and addiction. VOA Alaska is honored to walk with families during these times and provide evidence-based support and hope through recovery. Its core values are connection, responsibility, courage, innovation, hope, and joy. Members of our workforce are expected to espouse these core values and align with this mission of services to the community.
VOA Alaska is seeking an accomplished professional with a strong behavioral health background as its strategic and visionary leader will oversee complex administration of programs and continue to grow the organization with a major focus on fund raising, community relations, branding, ministry and financial health. Position requires strong skills at motivating, consensus building and building relationships.
- Relevant advanced degree and minimum 10 years in a leadership role, with a major budgetary function.
- Experience preferred working in behavioral health services and non-profit experience developing and operating intensive human services preferred.
- Ability to cultivate strong working relationships with Board members, senior management, government funders and key leaders in the community.
- Entrepreneurial spirit with analytical, critical thinking and problem solving abilities required as well as an ability to work in a rural environment/landscape.
- Strong written and oral communication skills as well as strong technology skills.
- Preferred knowledge, skills and abilities listed in below position description.
Position is required to become a Volunteers of America minister within 3 years of employment. Salary is commensurate with experience, as well as a comprehensive benefits package.
The President/Chief Executive Officer provides the strategic leadership and overall direction of Volunteers of America Alaska, a Christian- based non-profit corporation, that provides mental, emotional, and behavioral health services and support to you and their families.
The President and Chief Executive Officer reports to the Volunteers of America Alaska Board of Directors and will oversee the development and administration of programs and operational activities of the agency while insuring the agency’s resources are used in such a way as to assure maximum benefits to the client and the community. Responsibilities include the management of all technical, financial and personnel measures along with operational and administrative management, fund-raising/resource development and strategic planning a manner that is consistent with the national charter and local strategic plan.
Essential Functions, Duties, and Responsibilities:
Leadership/Management - Provide leadership to position the organization at the forefront of the community. Directs operations to ensure product/program efficiency, quality, service, and cost effective management of resources. Set the organizational infrastructure to fit changing needs of agency and maintain a culture that supports the mission of the agency, serves our clients and staff and encourages cooperation and efficiency. Provides spiritual leadership and leads the organization in it’s ministry of service.
- Communicates a vision that is well understood, widely supported, and effectively implemented.
- Motivate the organization to make the changes necessary to achieve results.
- Support management to reach strategic objectives and goals.
- Leads the ministry of service and provides spiritual leadership to its ministers.
Official Spokesperson - Promote the company by networking in the local community as well as regional and national constituencies. Will represent the agency at legislative sessions, community meetings and formal functions.
- Represents the organization to the media.
- Speaks at conferences and meetings of collaborative organizations and serves on select boards.
- Establishes and maintains key government relationships.
- Attracts external people and resources to the organization.
Strategic Direction/Business Planning/Financial Sustainability – Recommends strategic initiatives congruent with organization mission. Develop annual budget for Board approval that encompasses current and future programs/initiatives. Review financial reports and determines status progress in attaining objectives.
- Creates an effective process for long-range strategic planning
- Focus on results and the skills to drive the organization to those results.
- Makes decisions based on information from the organization and the market, ensuring performance is tracked against these goals.
- Assess new opportunities in program operations, marketing venues, and other key initiatives through financial projects with return on investment and value added prospects. Evaluate competitive and customer markets.
- Determines whether the current strategy is appropriate and identifies shifts in tactics and major strategy changes required.
- Executes and implements strategic direction and monitors their status.
Talent Management/Team-Building – Lead by example and create an effective and productive work environment. Evaluate performance of executives for compliance with established policies and objectives of the company and contributions in attaining objectives including succession planning, training, and human resources.
- Attract, develops, and retains an effective management team
- Ensures management development and succession planning.
- Directs the work of the management staff.
- Ensures diversity of staff.
Relationship Building – Builds effective relationships with board members and key stakeholders, including funders, financial institutions, clients, suppliers and employees.
- Encourage collaborate team building and decision making among management team.
- Support the organizational mission statement and culture as a servant-leader.
- Foster new relationships with corporations, foundations and major donors
- Collaborate with affiliate agencies and member associations to develop partnerships and initiatives.
Compliance - Review and recommend company operational policy changes to Board of Directors and ensure organization is in compliance with all Federal, State, County and City licensing and regulatory requirements to include, but not limited to, the following: contracts, facilities building and zoning codes and Volunteers of America chartering standards.
- Assess operational policies to ensure effectiveness and compliance with regulators.
- Determines whether the current operational policies are appropriate and identifies changes as required.
- Makes decisions based on information from accurate sources and ensures that appropriate research has been conducted.
- Executes and implements operational policies and monitors their implementation.
Board of Directors - Work with Board of Directors to help secure the desired outcomes of compliance with the ongoing organizational strategic plan process as well as National charter standards. Actively participate in all aspects of the Board development process.
- Keeps the Board informed of the organization’s progress, activities, and challenges.
- Implements Board policies and recommends policies for Board consideration.
- Supports and guides the Board’s governance, composition, and committee structure.
- In partnership with the chairman, develops the board’s agenda and identifies new board candidates.
Relevant advanced degree and minimum 10 years in a leadership role, with a major budgetary function Experience preferred in behavioral health services and non-profit experience developing and operating intensive human services preferred. Ability to cultivate strong working relationships with Board members, senior management, government funders and key leaders in the community. Entrepreneurial spirit with analytical, critical thinking and problem solving abilities required as well as an ability to work in a rural environment/landscape. Strong written and oral communication skills as well as strong technology skills required. Job requires strong skills at fund raising, motivating, consensus building and building relationships. President/CEO is required to become a Volunteers of America minister within 3 years of employment. Preferred knowledge, skills and abilities listed below:
- Record of success in growing social services organization, new business development, and familiarity with the development of programs. This includes technical competencies in managing finance, risk management, understanding technology, communications, resource management, quality improvement, governance and stewardship.
- Leadership abilities and strategic thinking to create, share and implement a larger vision to be able to attain the organization’s long range plan.
- Proven ability to lead, direct and support senior level professionals. Proven experience in team-building to encourage collaboration in decision making and communication amongst management. Promoting a common purpose across the organization that preserves organization’s unique history and culture while upholding the mission.
- Enterprising foresight coupled with an entrepreneurial spirit to recognize future trends and new opportunities. Ability to inspire others to fulfill the mission and vision by providing appropriate techniques for promoting positive change. Embracing new, entrepreneurial practices to maintain a nimble organization that can sustain changing external forces.
- Ability to engage staff, clients, volunteers and the community in the ministry of services through a connection between spirituality and effective leadership. Inviting style to encourage the heart of staff, volunteers, clients and other key relations in the mission of the organization.
- Ability to listen and communicate clearly, effectively and persuasively at all levels of the organization, both orally and in writing. Understanding the connections with the larger vision and the ability to communicate these connections to others.
- Ability and political savvy to build and sustain relationships with many constituencies, both internal and external, including government agencies, media, affiliates colleagues, and funding sources. Ability to network with other organizations and leaders to build strategic alliances. Knowledge and experience in successful fundraising. Promotes and safeguards the reputation and mission of the organization.
- Keen analytic, critical thinking and problem solving abilities that support and enable sound decisions in a complex organization. Ability to support and explain reasoning for decisions. Includes appropriate people in decision-making process; and ensure timely decisions are made.
- Strong professional ethics, integrity, and accountability in all actions including approaching others in a tactful manner; reacting well under pressure; treating others with respect and consideration regardless of their status or position; accepting responsibility for own actions; following through on commitments. Ensuring transparency in all actions and utilization of appropriate business practices to meet legal requirements.
- Ability to work some flexible hours is required. Ability to travel is required.
- Continued organizational growth in meeting needs of the community and maintaining a place in the region where we are always on the leading edge of new and innovative programs makes us a leader among human service agencies in Alaska.
- Development of successful programs to continue our growth as a social services organization.
- Required to become a Volunteers of America minister within 3 years of employment to be able to lead the organization’s ministry of service and provide spiritual leadership to its ministers.
- Achievement of program goals, objectives and strategic plan objectives.
- Establish and maintain relevant client services
- Set and achieve fundraising goals.
- Operate agency within the budget and maximize utilization of agency resources.
- Agency maintains compliance with regulatory agency, funding sources and Volunteers of America Chartering Standards.
- Maintain compliance with all Federal, State, County and City laws and regulations and Human Resources practices.