Residential Aide

Job Type

Full Time




115 West 31st Street
New York
United States


The Residential Aide is responsible for providing security and safety for all clients and staff. Ensures that all residents are observing site rules.


  • Facilitate a secure and functional environment for residents, visitors and


  • Welcome new families that arrive and conduct orientation and house rules
  • Become familiar with procedures for fire and safety and other emergency procedures
  • Use the computer to complete intakes and other reports on the CARES data base
  • Acquire understanding of building features and potential problems
  • Conduct routine and random inspections of apartments
  • Maintain clean and organized working environment
  • Handle crisis by deciding what actions are required and information appropriate staff of actions taken and of any follow-up required through log-book, written note or telephone conversation
  • Observe all residents and have the ability to recognize signs of substance abuse, child abuse and criminal activity and immediately advise the appropriate staff and work with the facility staff to conduct investigation
  • Attend program and agency staff meetings, house meetings, case conferences and training sessions
  • Maintain daily log book, school attendance, visitor and resident sign-in logs
  • Perform other duties as assigned by supervisor
  • Patrol transitional housing sites/apartments and maintain standing posts including driving the agency van as required (including moving clients and activities for clients and families)
  • Visit multiple apartment buildings as required and report any and all incidents to the appropriate supervisors


  • H.S Diploma or Equivalent
  • Valid NYS Security Guard and Fire Guard License
  • Ability to interact with the facility staff and client population
  • Work under pressure and stressful situations
  • Physical requirements include extensive walking, climbing stairs and sitting
  • Computer skills


  • Dental Insurance
  • Life Insurance
  • Medical Insurance
  • Vision Insurance
  • 403B Retirement
  • Direct Deposit
  • Flexible Spending Account
  • Paid Time Off (PTO)

Professional Level

Entry level

Minimum Education Required

High School