Operations and Communications Coordinator

Job Description:

Operations and Communications Coordinator

The Reuse Center at BBR is a mission-driven nonprofit that inspires, educates, and empowers homeowners to increase the efficiency and value of their homes. We work in the circular economy at the intersection of sustainability and housing affordability with a direct and positive impact on our community. Good-quality used and surplus building materials are received, processed, and then made available for purchase to the public and members at our retail storefront and through internet channels. Our prices are discounted for low-income folks, which results in greater housing stability, wealth creation, and stronger communities.

Position Summary

The Operations and Communications Coordinator (OCC) provides administrative and project-based support to the Executive Director (ED) and the Board of Directors and leads organization-wide marketing efforts.

The OCC is responsible for all email and digital marketing as well as social media management. General office management is the responsibility of the OCC, and other projects may be assigned in support of the organizational mission.

The position reports to the Executive Director. It is a full-time position, Monday through Friday, with the potential for hybrid work. Occasional Saturday and evening work may be required. The role is based at our facility in Roxbury Crossing.

Responsibilities

Executive Support: 40%

• Manage internal calendars, coordinating as necessary to maintain a thorough and complete schedule. Juggle priorities and changes transparently and diplomatically. Ensure necessary information for all appointments, including background and travel details.
• Oversee campus-wide matters that touch both the Co-op and the Reuse Center buildings and ensure smooth organizational communications.
• Assist the management team in tracking projects, priorities, and deadlines, providing forewarning of potential conflicts and time management issues.
• Take and distribute minutes for internal staff meetings.
• Participate in and support the delivery of events, meetings, and other hospitality.
• Conduct research as appropriate to projects or initiatives.
• Other duties as assigned.

Board Support: 10%

• Serve as the principal liaison between the ED and Board members as it relates to the administration of governance matters.
• Coordinate Board and Committee meetings, including preparing meeting agendas, minutes, informational packets, and correspondence. Ensure smooth operation of meeting-related technology.
• Maintain directory of Board and Committee meeting minutes in Sharepoint.
• Facilitate technology setup and coordinates food and beverage for board meetings.
• Support special governance events such as annual meetings, volunteer events, etc.

Communications and Marketing: 40%

• Coordinate creation of flyers, newsletters, press releases, and digital content with interns or volunteers.
• Lead the management of website content updates, ensuring information is accurate and up to date.
• Maintain brand standards across all materials and channels.
• Create, schedule, and post digital content including video, copy, and visuals, to grow BBR’s social media presence.

Office Management: 10%

• Manage all aspects of BBR’s office administration.
• Ensure office supplies are ordered and maintained, as needed.
• Negotiate vendor contracts for office suppliers, copiers, faxes, and other external services.
• Track and document all service provider invoices, upload receipts to SharePoint and Bill.com.
• Assist in the distribution of mail, as needed.

Qualifications

• Experience in a position with responsibility for direct support of an Executive Officer, Manager, or Administrator.
• Experience with marketing and/or social media management.
• Demonstrated success managing complex projects.
• Ability to communicate effectively and project a professional image when giving and taking information in writing, in person, and over the phone.
• Ability to work independently and as part of a team. Ability to self-motivate and self-manage to meet deadlines.
• Position requires continual attention to detail and excellent proofreading skills.
• Demonstrated high-level of proficiency with technology including the Microsoft Office Suite (Word, Excel, PowerPoint), Microsoft Teams, Zoom.
• Flexibility, a positive attitude, and a strong work ethic are required, as is the ability to maintain professional boundaries and the highest level of discretion in handling confidential information.
• Demonstrated ability to work professionally and tactfully, representing BBR with the highest level of integrity, supporting management decisions in a positive and effective manner.
• Experience with Canva, Adobe Creative Suite, or similar is a plus.
• Bilingual in Spanish a plus.

Salary and Benefits

Boston Building Resources offers a competitive salary and benefits package, including medical, vision, dental, short- and long-term disability insurances, vacation, sick, and personal time, as well as the option to participate in our 401(k) plan. The salary range for this position is $50,000 - $55,000.

About Boston Building Resources

Serving over 5,000 individuals annually, Boston Building Resources is a vibrant community hub with a mission to empower people to build equitable, sustainable, and strong communities through material reuse and education. BBR enables our members to make important home repairs and keep reusable materials out of the waste stream while directing them back into the circular economy. BBR includes a consumer co-op and a nonprofit Reuse Center.

The Reuse Center takes in donations of good-quality used and surplus building materials and sells them at steeply discounted prices. Additional discounts are offered to those who meet income guidelines. Reusable materials are spared from the landfill and sold at prices everyone can afford. The nonprofit also teaches educational workshops and hosts community events.

The Co-op sells new materials, including semicustom cabinetry with kitchen design services, energy-conservation products, and environmentally friendly products. As a consumer cooperative, the business focuses on quality and service over profit.

Boston Building Resources is an equal opportunity employer. We value diversity among our employees and customers, and we strive to create an inclusive, thriving workplace that values each member of our team.

To apply, email your resume to

jobs@bostonbuildingresources.com.

Boston Building Resources offers a competitive benefits package, including medical, vision, dental, short- and long-term disability insurances, vacation, sick, and personal time, as well as the option to participate in our 401(k) plan.

Spanish is a plus.