144 Gould Street
The Institute for Nonprofit Practice (INP) transforms communities by equipping the most promising nonprofit leaders with the skills, confidence and resources they need to make their organizations effective, innovative and sustainable.
We accomplish this mission through a series of year-long certificate programs for executives, middle managers and high-potential emerging leaders. The result: in ten academic years, 1,000 students representing more than 600 nonprofit organizations have acquired new skills and expertise that have made them more effective nonprofit managers and leaders. In partnership with Tufts University's Jonathan M. Tisch College of Civic Life, which grants certificates to students upon graduation; the Institute is seizing the opportunities presented by the current leadership succession crisis, to create a nonprofit sector that is exponentially more effective, connected, and diverse.
As we embark on an ambitious growth plan to dramatically increase impact and reach more leaders, organizations, and communities, the Institute is building its team. As our Program Coordinator, New England you will join our team at an exciting time; playing a critical role in providing administrative support and building capacity for our work. You will coordinate activities and events for all of our certificate programs, interface with prospective and enrolled students, faculty, and alumni regularly; and collaborate with the New England team to support special projects as needed. An ideal candidate will be comfortable working in a fast-paced environment, is energized by interacting with a variety of people, brings a customer-service approach to coordinating meetings and events, communicating with stakeholders, and proactively addresses issues and challenges.
This is an outstanding opportunity to join a dynamic organization in a role where you can contribute immediately and be provided with excellent opportunities for advancement. This role reports to the Associate Director, New England and will be based at the INP office in Needham, MA . It requires frequent travel throughout the year to our program sites in Boston, Lowell, Providence and Cape Cod.
Program and Events Management
- Serve as point of contact for day-to-day student and faculty needs.
- Manage regular program operations, including attendance tracking, space rentals, guest instructor payments, mentor match announcements and scheduled follow up, and evaluation tracking.
- Provide on-site administrative support for seven (7) day-long INP classes in Hyannis, MA supporting faculty and students over the course of the year.
- Set up and update as needed class syllabi, readings, and session details for student access and organizational records.
- Plan and serve as on-site coordinator for special program events, including Orientation, Funders Day, Graduation.
- Schedule, attend, and coordinate materials and logistics for faculty meetings and engagement.
- Support program-related social media activity.
Recruitment and Admissions
- Coordinate information sessions, including space rentals, sign-ups, confirmations, and on-site support. Attend information sessions and other outreach events as appropriate.
- Maintain updated program and recruitment information on website, fliers, e-blasts, and other media; manage calendar of recruitment outreach once established.
- Respond to information requests from prospective candidates and students.
- Conduct research to support recruitment efforts and support tracking of follow-up from outreach.
- Manage student applications and the candidate experience with INP, including responding to inquiries, scheduling and supporting interviews, announcing admissions decisions, and coordinating enrollment processing and invoicing.
- Build relationships and network as applicable to build pipeline of prospective students.
- Provide additional support to the INP team and organizational priorities as needed.
- There will be opportunities for the Program Coordinator to develop responsibilities and lead on projects of interest.
- Across all areas, contribute to, pilot, provide feedback, and closely collaborate across all areas of recruitment, admissions, alumni engagement, and program design.
- As the flagship site, New England is uniquely positioned to strengthen organizational practices for the benefit of the full organization. As with all staff, the Program Coordinator, New England will be a positive brand ambassador, helping increase awareness and strengthen student and faculty recruiting.
QUALIFICATIONS & EXPERIENCE
There are innumerable ways to learn, grow and excel professionally. We respect this when we review applications and take a broad look at the experience of each applicant. We want to get to know you and the unique strengths you will bring to the work. This said, we are most likely to be interested in your candidacy if you can demonstrate the majority of the qualifications and experiences listed below:
- Strong commitment to INP’s mission and values of social justice, generosity, and integrity.
- Experience with event management, recruitment and/or admissions a plus.
- Ability to see projects through from beginning to end and experience in efficiently and effectively managing multiple projects and deadlines.
- Flexible and adaptive work style with the ability to thrive in a growing, entrepreneurial, mission-driven environment.
- Comfort with independent work, managing up and across the organization, and highly engaged and energized by interactions with others.
- Highly effective and collaborative individual with great optimism and energy.
- Excellent verbal and written communication skills and a keen attention to detail.
- Exceptional interpersonal and customer service skills, with the ability to develop productive working relationships across a wide variety of individuals and groups by phone and in person.
- Valid driver’s license and regular access to a vehicle. Frequent travel to program sites and occasional evening work will be required.
- Bachelor’s degree + 3 years of professional work experience
ABOUT THE INSTITUTE FOR NONPROFIT PRACTICE
INP is on a mission to address several critical issues threatening the effectiveness of the nonprofit sector: under-investment in leadership development, a succession crisis triggered by the retirement of the baby boomers and the need for more diverse leadership that reflects communities served.
“So often we are told you can't change the world, but for those of us in the Institute, we do our work because we believe we can. The Institute helps us do it bigger, better, smarter—it has changed us as we work to change the world.” - INP Alumna
To learn more about the impact of INP and our community, check out this video!
------------------------------EQUAL OPPORTUNITY EMPLOYER--------------------------
INP is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, religion, age, disability, sexual orientation, gender identity, veteran status, height, weight, or marital status in employment or the provision of services. Knowing its importance to the success of our work, INP is committed to diversity and inclusion, and we aspire to build a diverse staff team and community, including groups that are traditionally underrepresented among our sector leadership.
The Institute for Nonprofit Practice offers a robust compensation and benefit package including health and dental insurance, short-term, long-term and life insurance; three weeks of paid vacation, 10 paid holidays, and access to a retirement plan. The salary range for this role is $45,000- $50,000/year.
Minimum Education Required