SCHEDULE: 40 hours, Monday – Friday, 9:30 a.m. - 6:00 p.m., this schedule requires flexibility due to program needs; early mornings, weekends, holidays and evenings may be required
The Place Me Home Housing Search Specialists (PMHHSS) will work as part of a coordinated and integrated interagency team of housing search specialist across the Boston. The PMHHSS will work assertively to identify the units necessary to meet the housing needs of this developing Housing system. The PMHHSS will engage with unsheltered targeted clients living in the streets of Boston in collaboration with the BHOT and Outreach van team to reduce barriers to housing and housing supports utilizing actionable decisions and individual housing plans that will rapidly lead to safe, affordable housing with the supports necessary to sustain achieved housing. The PMHHSS will work with brokers, landlords, government agencies, and property management companies to cultivate, develop and maintain all types of housing options in and around Boston. Leveraging all available housing search resources and expanding the number of properties for this initiative. A virtual clearinghouse of available properties inside and around Boston will be established so that homeless individuals can be quickly matched to appropriate properties. The PMHHSS will work in conjunction with the Housing Navigator and the Director for Place Me Home to build capacity for shared living and securing units outside of Boston. PMHHSS will individually be responsible for securing a specific number of units leveraging all housing search resources and ensuring that we are not duplicating housing search efforts. The PMHHSS will work within a Housing First framework. The PMHHSS will use CAS system to ensure coordination across the homeless services system.
The PMHHSS will work from, adopt, and enliven the following principles:
- Shelter is a temporary safety net, not a home.
- All people experiencing homelessness, regardless of their housing history and duration of homelessness, can achieve housing stability in permanent housing.
- Never warehouse or institutionalize our guests in our shelters
- Everyone is “housing ready.” Sobriety, compliance in treatment, or even a clean criminal history is not necessary to succeed in housing. Rather, homelessness programs and housing providers must be “consumer ready.”
- Leverage guests’ strengths, assets, and connections to move quickly out of shelters and to any other housing
- Employ an empowerment model
- Maximize guest choices and control over her/his stabilization based in a relational collaboration
- Create an atmosphere that is respectful of the guests’ need for safety, respect, and acceptance
- Emphasize the guests’ strengths, highlighting adaptations over symptoms and resilience over pathology
- Minimize the possibilities of re-traumatization
- Strive to be culturally competent and to understand each person in the context of his or her life experiences and cultural background
- Solicit guest input and involve guests in designing and evaluating services
- Associates in a human services related field [may be substituted for High School diploma with at least three (3) years of equivalent experience in a social service setting]
- Valid Massachusetts Driver’s License
- Experience in Housing search
- A minimum of two (2) years of experience in any of the following three areas:
- Delivering services to a unsheltered population leaving in the streets often struggling with addiction and untreated or under-treated mental health concerns
- Customer service and sales
- Property development, property management, or real estate
- Strong computer and math skills - including familiarity with MS Word, Excel and the ability to learn and successfully use MIS & HMIS programs
- Experience navigating systems of housing and care for homeless individuals
- Working knowledge of human services systems, housing subsidy programs and homeless referral networks
- Experience maintaining consistent communication channels, both verbal and written, between several parties (i.e. tenant, property owner, referral source, collaborating agencies, debtors and creditors).
- Experience serving as an ongoing liaison between property managers and participants as well as between participants and program funders.
- Ability to stand for moderate periods of time, stretch, bend, lift and assist guests up and down stairs during difficult and/or emergency situations.
- Ability to respond safely and quickly in case of emergency situations
- Ability to sit for moderate periods of time at a desk in an office while interacting with clients and/or managing documentation and completing data entry
- Must be able to drive a PSI vehicle for work use
- Excellent writing, documentation, math and computer skills
- Ability to establish good working relationships with internal and external program staff
- Strong decision-making, leadership ability and communication skills
- Exceptional customer service
- Ability to perform an array of difficult tasks at the same time
- Patience in working with guests with untreated emotional and/or physical health needs and active substance use/abuse/dependency behaviors
- Ability to work in intense emotionally charged situations
- Ability to help provide critical incident de-briefing
PAY: $20.00 PER HOUR
Apply at: https://www.pinestreetinn.org/aboutus/careers