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Cloud Systems & Network Administator

Posted by
Surfrider Foundation
|
San Clemente, CA
New
|
Published 17 days ago

ABOUT SURFRIDER:

The Surfrider Foundation is the world’s largest grassroots coastal conservation organization; we thrive on a legacy of defending and protecting our ocean, coasts, and coastal communities through stewardship and environmental advocacy. Since 1984, Surfrider's appeal is not only our strong reputation and track record of success, but also the lifestyle and values we embody. As a grassroots organization, every day we interact daily with passionate supporters and volunteers creating an energetic, supportive, and results oriented community.

OPPORTUNITY:

The Cloud Systems and Network Administrator is part of a small tech team that services 65 employees and 80 volunteer-led chapters throughout the US and Canada. 

We are looking for a dynamic and service-oriented individual to join us in this Network Administrator Role. This position will own our internal network infrastructure, network support function and assist with ongoing security and compliance activities. The position is hands-on but broad reaching. If you are scrappy and no work is too small for you, yet you can think big and support the infrastructure for our team as we scale, this job is for you. Identifies solutions and provides project leadership in order to provide a high level of service to our staff and chapter network.

This position is a ‘many hats’ sort of job, but the primary responsibility is as a cloud systems administrator. This role is responsible for our cloud infrastructure, providing help desk support, and helping administer our Google Workspace. This position reports to and works alongside the Technology Manager to provide solutions to our staff’s and chapters’ challenges.The Cloud Systems and Network Administrator will contribute to the overall success of the Foundation across the organization and plays a key role to fulfilling our mission. We believe that through an engaged and active public we can achieve our goals to ensure healthy beaches, clean water, resilient coastal ecosystems, and vibrant communities for everyone, forever. By joining the Surfrider Foundation, you will be welcomed into an open and inclusive network of incredibly supportive and collaborative people who work hard and play hard. You have the opportunity to work with dedicated people, who are also passionate coastal users, that have their feet in the sand and toes in the water. You help provide our community with the technology and tools necessary to make a difference at their beach and in coastal communities across the United States. At Surfrider, we build leaders and we are problem solvers; our culture sets us apart and influences everything we do. Coastal recreation is fun and working at Surfrider is too.

DUTIES & RESPONSIBILITIES:

The cloud systems and network administrator is responsible for deploying, configuring, and maintaining servers that host over 80 websites. This includes performing regular backups of filesystems and databases, and restoring as needed. 

The ideal candidate should look at common issues and friction points as an opportunity to improve our tools for our users. The cloud administrator is also responsible for proposing and implementing enhancements to our infrastructure and documenting changes.

This position also helps provide general IT advice and training to our users on our tools, security, and best practices.

Primary Responsibilities:

  • Network design, implementation, and maintenance. Upgrades networks by coordinating with vendors; developing, testing, evaluating, and installing enhancements.
  • Support 24x7 operations environment (ability to support off-hours, weekends, and holidays as needed).
  • Identify opportunities for automation and assist with the development of automation systems to address those opportunities.
  • Participation with research, planning, scoping, implementation and ongoing support for projects.
  • Creates and maintains detailed and complete network documentation.
  • Utilize ticket tracking system to document all support incidents.
  • Assist with system monitoring, reviewing logs, and verifying completion of scheduled tasks.
  • Participation with maintaining inventory of hardware, software and support assets.
  • Implement security protocols
  • Provide tech assistance as needed to staff and the chapter network

 QUALIFICATIONS, EXPERIENCE AND SKILLS:

  • Unix Server administration
  • MySQL/MariaDB
  • Network architecture and security
  • Database administration
  • VOIP
  • General IT knowledge
  • AWS Certified SysOps Administrator – Associate
  • Experience managing a full tech stack
  • Ability to provide instructions to all levels of tech savvy individuals with patience and professionalism. Humor helps
  • Strong communication and problem solving skills
  • At least 4+ years (or relative) experience in a Systems or Desktop support role where you learned the ins and outs of IT Administration
  • Demonstrate knowledge of TCP/IP Networking, Cable Management, Routing and Switching
  • Experience with WAN/LAN, Firewalls, Arista switches and Wireless Access Points
  • Experience with SD-WAN a plus
  • Pursuing entry level certifications, e.g. Network+, Security+, CCNA, etc
  • A strong desire to work with new technology and tools
  • Capability to self-motivate, work independently and taking ownership of job responsibilities with minimal oversight.
  • On-point, genuine interpersonal and written communication skills.
  • Demonstrated Customer Service & Troubleshooting skill sets.
  • The ability to balance and prioritize multiple projects and remain calm under pressure.
  • Experience working with multi-tiered ticket handling/resolution systems.
  • Experience working with vendors to implement network upgrades and resolve issues.

Technical Environment:

  • Amazon Web Services
  • Google Cloud
  • Google Workspace
  • RingCentral
  • Salesforce (Service Cloud)

JEDI COMMITMENT:

The Surfrider Foundation is committed to fostering a just, equitable, diverse and inclusive organization for all people who protect and enjoy the world’s ocean, waves, and beaches. Our success and impact depends on learning from our community, standing in solidarity with our allies and working towards a more just future, both for our organization and the environmental movement as a whole.

The Surfrider Foundation is proud to be an equal opportunity workplace that is committed to attracting and retaining a diverse workforce. Together we strive to create and maintain working and learning environments that are inclusive, equitable and welcoming. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, or any other protected class. To learn more about our JEDI commitments, please visit: https://www.surfrider.org/pages/diversity-equity-inclusion

ABOUT SURFRIDER:

The Surfrider Foundation is the world’s largest grassroots coastal conservation organization; we thrive on a legacy of defending and protecting our ocean, coasts, and coastal communities through stewardship and…

Details at a Glance

  • Time Commitment
    Full Time Schedule
  • Start Date
    November 1, 2021
  • Application Deadline
    October 19, 2021
  • Professional Level
    Professional

Compensation

At least USD 60,000

Benefits

SALARY & BENEFITS:

 This is a full-time position. The C Systems and Network Administrator position will be compensated with a competitive salary commensurate with candidate’s experience level, starting at $60,000+. The Surfrider Foundation offers a salary that is competitive with other national, not-for-profit conservation organizations.

Benefits include medical, dental and vision coverage monthly premiums compensated 100% by Surfrider Foundation, Long-Term Disability insurance, Employee Assistance program (EAP), Section 125 Flexible Spending Account (FSA), 401(k) plan with partial employer matching. Surfrider also provides paid holidays, vacation and sick time.

SALARY & BENEFITS:

 This is a full-time position. The C Systems and Network Administrator position will be compensated with a competitive salary commensurate with candidate…

Location

Remote
Work may be performed anywhere in United States
Associated Location
PO Box 6010, San Clemente, CA 92674-6010, United States

How to Apply

TO APPLY:

Please send your cover letter (including your salary requirements) and resume to:

Email: careers@surfrider.org

Deadline for receiving resumes: Tuesday, October 19, 2021

TO APPLY:

Please send your cover letter (including your salary requirements) and resume to:

Email: careers@surfrider.org

Deadline for receiving resumes: Tuesday, October 19, 2021

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