Interpreter, Outdoor Estate Tour - Castle Hill (seasonal, part-time)
- Job posted by The Trustees of Reservations
About The Crane Estate:
The Crane Estate is the crown jewel in The Trustees’ collection of 116 properties located throughout the Commonwealth, twenty of which are located on Boston’s North Shore. The 2,100-acre Estate consists of Castle Hill – which includes the Crane mansion or "Great House," a National Historic Landmark, and the Inn at Castle Hill, as well as Crane Beach and the Crane Wildlife Refuge. The Estate was owned by Chicago industrialist Richard T. Crane, Jr. who purchased the property in 1910 and worked with eight leading architects, landscape architects, and artists to shape his summer family retreat. In 1928, he crowned the estate with a grand 59-room, Stuart-style mansion designed by renowned Chicago architect David Adler. Today, the Crane Estate is one of the last remaining intact mansions from the Country Place Era and welcomes over 300,000 visitors from near and far and offers year-round educational and cultural programs for all ages as well as and private functions. The grounds are open year-round to visitors, sunrise to sunset.
Summary of Position:
Are you an engaging storyteller with a passion for history & landscape?
Do you enjoy meeting and talking with people?
Are you open to learning new things and participating in a dynamic work environment?
Are you comfortable working outdoors & learning to operate an electric golf cart?
If so, we want you to join our dedicated and lively team of interpreters! Our interpreters bring the stories of our special places to life for our visitors in meaningful, fun, and relevant ways. We believe that by engaging and exciting our visitors they will feel more connected to our cultural heritage and be inspired to help preserve and protect it for future generations. Currently we are looking for a historic interpreter for a specific outdoor estate tour operated by electric golf cart at Castle Hill on the Crane Estate in Ipswich.
- Drive a 7-passenger stick-shift electric golf cart around the estate grounds WHILE leading the tour experience & assist in the care and cleaning of the vehicle
- Lead and facilitate the tour experience and participatory activities on site for visitors of all ages & abilities
- Welcome and orient visitors, acting as an ambassador for the site and The Trustees
- Encourage membership sales by being well-versed in the various levels and benefits
- Assist in the safety & well-being of guests on site
- Attend a series of trainings and regular team meetings to learn about the interpretive philosophy and techniques used at the site
- Participate in training, guided research and ongoing study about the history and cultural context of the site as well as the Trustees
- Participate in ongoing peer and supervisor evaluations
- Follow best practices in collections management, security, and care
- Other duties as assigned with or without accommodation
- Assist with keeping the facility clean and orderly
- Friendly, active listeners with excellent conversational and public speaking skills
- Enjoy engaging visitors through interpretive techniques including storytelling and interactive discussion
- Intellectually curious and open to learning and sharing new things
- Professional and team-oriented
- Respectful of all visitors and able to provide exceptional customer service
- Flexible and willing to meet the needs and interests of visitors
- Self-reflective and eager to continuously improve their skills
- Possession of a satisfactory driving background check
- Willing and able to lead multiple tours back-to-back
- Comfortable working with outdoor conditions (particularly in summer)
- Reliable and committed to their position, their site team, and the mission of the Trustees
Education and Experience:
- Have a proven background in teaching/education, historical knowledge, museums, customer service, and/or guided tours
- Preferably possess a degree or background in history, arts, education, museum studies, or a related field
- Pass driving background check
- Ability to drive a manual, electric, 7-passenger golf cart while giving a tour
- Valid driver’s license required for driving TTOR vehicles.
- Background check required.
- Interpreters for this tour can expect to work 1-3 days per week, with emphasis specifically on weekends. Weekend availability is required for the position. The Estate tour described will operate on Friday, Saturday, & Sunday afternoons from May 25 through October 26. (The Great House at Castle Hill is open to the public for tours on weekends mid-April, May, November & December, and six days a week late May – October.)
- Able to lead tours while operating the electric golf cart for extended periods of time
- Comfortable with variable outdoor weather conditions
Please Note: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position.
Benefits and Salary:
This is a seasonal, non-exempt, hourly paid position, with an optimal start date in April. This position is based at Castle Hill on the Crane Estate.
The Trustees offers competitive compensation and the opportunity to be part of a dedicated team across the Commonwealth who love the outdoors, who love the distinctive charms of New England, and who believe in celebrating and protecting our special places, for everyone, forever.
About The Trustees:
The Trustees is an organization with a fascinating past and an exciting future. Our places are open to all and we thrive by involving as many people as possible in what we do. Founded in 1891, by a group of visionary volunteers, we preserve, for public use and enjoyment, properties of exceptional scenic, historic, and ecological value in Massachusetts and work to protect special places across the state. We have helped protect more than 50,000 acres, including 25,000+ acres on more than 100 reservations that are all open to the public. We are a nonprofit conservation organization funded and supported entirely by our visitors, supporters, volunteers, and more than 40,000 members.
Our seasonal staff plays an integral role in ensuring that our visitors enjoy our extraordinary places. With the change to warmer temperatures, we experience an influx of visitors of all ages and backgrounds who want to explore and be inspired by our properties. Sandy beaches, wooded trails, cultural gardens, historic homes, community supported agriculture—there are many ways for visitors to discover and explore The Trustees, and just as many opportunities for seasonal employees to make each visitor’s experience special.
In addition to being an Equal Opportunity Employer, The Trustees of Reservations aim to create a thriving, inclusive workplace that values each member of our team. We aspire to reflect and effectively serve the residents and communities of Massachusetts who are at the core of our mission.
We kindly request that you do not call to inquire about the status of your application. Those candidates chosen for interviews will be contacted.
Minimum Education Required