Director, Chronic Homelessness Initiative

Job Type

Full Time




San Francisco
United States


Director, Chronic Homelessness Initiative

San Francisco, CA



About Tipping Point Community

Tipping Point fights poverty in the Bay Area. We find and fund the most promising nonprofits in the Bay Area; test new ideas through experimentation; advocate for systems change and respond in times of crisis. Since 2005, Tipping Point has raised more than $200 million and in the last year alone, helped put 23,000 people on the path out of poverty. Our Board covers 100% of our operating costs, so every dollar donated goes where it’s needed most.

About Tipping Point Community’s Chronic Homelessness Initiative (CHI)

There are approximately 2,100 people experiencing chronic homelessness* on any given night in San Francisco. Tipping Point’s $100 million pledge to cut chronic homelessness in San Francisco in half by 2022 marks the single largest private investment to address homelessness in city history. We believe that new policy approaches emphasizing collaboration between local government, the community, and philanthropy can promote innovation and drive impact. To learn more, please visit our website at

Tipping Point Community Values

Tipping Point’s core values are at the heart of everything we do and we look for individuals who share our commitments:

  • We are one community. We believe that the responsibility for fighting poverty belongs to all of us.
  • We serve. Our approach is humble and respectful. We exist to meet the needs of others.
  • We celebrate generosity. Every gift counts, whether big or small.
  • We get results. We are relentless in the pursuit of our goals. We hold ourselves and each other accountable.
  • We are always learning. We are risk takers. We commit to facing our challenges as we support solutions that last.

Position Overview

The Director, Chronic Homelessness Initiative (CHI) is an experienced leader and strategist passionate about changing the landscape of poverty, homelessness, and supportive housing in the Bay Area. The Director, CHI works closely with Tipping Point’s internal Leadership Team, Board, and public stakeholders to lead in the execution of the CHI strategic plan. This position reports directly to the Chief Executive Officer and oversees the Initiative’s strategic partnerships, communications, resources, research, and team.

Key Results + Responsibilities

Reduce chronic homelessness in San Francisco in half by 2022 in partnership with the City and County of San Francisco, including the Department of Homelessness and Supportive Housing, Department of Public Health, Human Services Agency, and the Mayor’s Office.

Strategic Partnerships

  • Leverage extensive Bay Area professional network in housing and homelessness to collaborate with public sector partners and accelerate systems change
  • Understand and align stakeholder incentives through creative problem solving, negotiation, and consensus building
  • Engage partners internal and external to Tipping Point to inform work, build buy-in, and get results

Strategic Plan Implementation

  • Direct efforts to execute on the CHI strategic plan to:
  • Create more supportive housing
  • Prevent homelessness by intervening at key moments of opportunity — when public systems like child welfare, criminal justice and/or behavioral health interface with those most at risk of becoming chronically homeless
  • Optimize the public sector through data sharing and coordination, technical assistance, outcomes tracking, and revenue maximization across sectors to promote targeted, quality services
  • Work with the CHI team to refine its research agenda; oversee policy research and conduct data aggregation and analytics, including cross-sector policy systems, landscape analysis, and funding stream maximization


  • Act as public face of CHI, providing thought leadership to public and private partners
  • Effectively communicate progress to internal and external partners to build consensus externally and internally regarding the Initiative
  • Serve as homelessness, housing and public systems resource across Tipping Point, working closely with Tipping Point’s Communications team on external communications
  • Cultivate and maintain key relationships with key public-sector partners

Management + Leadership

  • Manage, develop and coach a team of seven, including identification of professional development goals and opportunities to expand skills and competencies, as applicable
  • Liaise with the Board of Directors and Leadership Council as appropriate; informing Tipping Point’s leadership bodies and donors regarding the status of CHI implementation
  • Oversee coordination and alignment within the CHI team, as well as coordination with other Tipping Point teams (i.e. Development, Communications, Program) including management of budget and tracking toward team goals

Other duties as needed and assigned


  • Bachelor’s degree and Master’s degree in public administration, public policy, public or mental health, business, law, or social work preferred, or the equivalent professional experience
  • At least 10 years of relevant experience: five years in homelessness and housing, and five years within public systems focused on housing
  • Bay Area subject matter expertise in public systems, systems change, homelessness, supportive and affordable housing
  • Demonstrated leadership skills and ability to influence and motivate constituencies spanning multiple organizational boundaries
  • Highly collaborative with strong interpersonal and communications skills and the ability to cultivate internal and external partnerships
  • Demonstrated excellence in project planning and change management, ability to self-direct, prioritize among competing goals, and thrive in a fast-paced environment
  • Demonstrated ability to make sound business decisions using good judgment and creative problem-solving
  • Proven analytical skills and the ability to manage financial, organizational and staff resources
  • Commitment to Tipping Point’s mission and values, and the ability to operate with the highest degree of integrity in representing the organization
  • Experience handling sensitive information in a confidential manner

Salary and Benefits

Tipping Point offers a competitive salary, commensurate with experience and skills, and excellent benefits. We are an equal opportunity employer and welcome a diverse candidate pool.

*SOURCE: 2017 San Francisco Homeless Count & Survey; An individual is deemed chronically homeless if he/she has lived on the streets for a year or more and has a disability.

Professional Level

None specified

Minimum Education Required

No requirement