1333 16th Street, NW
The Internship Advisor is responsible for managing a portfolio of student participants with the goal to provide excellent service and achieve placement in the interest of enrollment goals. The incumbent must work closely with their student advising portfolio to understand internship interests to identify strong matches between their student participants and available internship sites. A successful candidate will have an entrepreneurial, can-do attitude and will skillfully advise and guide students on internship sites. This individual is responsible for supporting students throughout the pre-arrival experience, identifying any potential barriers to enrollment. The Internship Advisor is a team player that generates solutions and provides excellent service and support to student participants throughout the internship matching process.
Essential Functions Listed:
Student Portfolio Management
§ Manage a portfolio of student participants through an advising session and on-going email communications and phone calls.
§ Act as a continuous point of contact and provide excellent service to student participants throughout the pre-arrival experience.
§ Collaboratively revise application materials with the student participant, including resumes, professional interest statements, and supplemental application materials as necessary.
§ Work in very close collaboration with the Site Relations team to drive internship matching process through consistent and prompt communication for a portfolio of students to have a clear understanding of the status of referrals, interviews, offers, and placement.
§ Track and manage student data in CRM, including: application materials, internship preferences and important information that impacts the student participant’s enrollment.
§ Diligent logging and tracking of student participant’s progression in the internship matching process, providing utmost attention to data integrity.
§ Review submitted applications according to the admissions timeline, making prompt and thorough admissions decisions.
§ Conduct recruitment visits to 2-4 affiliated campuses each semester, which includes making travel arrangements, communicating with contacts and liaisons to plan a productive schedule, and introducing the programs TWC offers to faculty, staff, administrators, and prospective students.
Required Education and Experience an equivalent combination of education, training, and experience will be considered:
- Bachelor’s degree required.
Preferred Education/Qualifications and Experience:
- 1+ years’ experience advising college students and/or career services strongly preferred.
· 1+ years’ experience working with international student populations a plus
- CRM and data management experience is a plus
Competencies required to perform the job successfully
- Communication/Interpersonal Skills
- Customer Satisfaction
Knowledge, Skills, and Abilities which are critical to the successful performance of the job. These may be representative but not all inclusive of those commonly associated with the position:
- Knowledge of career services and advising techniques is preferred; knowledge of internships and matching / placement services preferred.
- Ability to advise diverse student populations and engage with students through phone and in-person meetings.
- Thrives in a fast-paced and performance-driven environment that is ever changing.
- Adept communicator with demonstrated collaboration skills.
Equipment Used to Perform the Job which may be representative but not all inclusive of those commonly associated with this position:
- Standard office equipment including a facsimile machine, photocopier, and telephone system
- Personal Computer, job-related software and printer
Physical Abilities commonly associated with the performance of the functions of this job. Reasonable accommodation can be made to enable individuals with disabilities to perform described essential functions of this job. These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of this job.
- The employee may frequently lift and/or move up to 25lbs. Specific vision abilities required by this job include close vision, distance vision, precise hand-eye coordination, and the ability to identify and distinguish colors. While performing the duties of this job, the employee is regularly required to sit, use repetitive wrist, hand, and/or finger movement, reach with hands and arms and talk or hear. The employee is frequently required to stand and walk. The employee is occasionally required to stoop, kneel, crouch, and crawl.
This job description is no way states or implies that these are the only duties performed by the employee occupying this position. Employees may be required to follow other job-related instructions and to perform other job-related duties as requested, subject to all applicable state and federal laws.
Certain job functions described herein may be subjected to possible modification in accordance with applicable state and federal laws.
Minimum Education Required