Referral & Network Liasion -- Staten Island Programs

Job Type

Full Time


Details: Competitive salary



Start Date


Application Deadline



123 William Street
New York
New York
United States


Under the supervision of the Director of Staten Island Programs or designee, the Referral & Network Liaison, Staten Island Programs is responsible for collecting, processing, and reviewing for eligibility referrals from various providers and Care Management Agencies and reporting statistics for stakeholders. The Referral & Network Liaison also

provides administrative functions and support to CBC programs.

  • Maintain a system which effectively collects, processes and review new program referrals.
  • Make assignments to participating Care Management Agencies in line with CBC’s policy and procedures.
  • Work with referring agencies to ensure that referrals are complete and that potential participants meet the program’s eligibility criteria.
  • Respond to all referrals from agencies with status of referral in a timely manner.
  • Manage upward enrollment requests by verifying eligibility status.
  • Input client’s data into CBC’s health information technology platform.
  • Ensure that health information data is entered in a timely and accurate manner.
  • Facilitate the transfer of clients from SI CARES services to Health Home care coordination if circumstances dictate.
  • Submit timely, accurate and complete statistical data to funding sources and other stakeholders, including referring agencies.
  • Support participating Care Management Agencies’ administrative functions including ensuring that programmatic systems are in place and functioning to meet member’s health needs.
  • Maintain a high degree of confidentiality in all aspects of CBC work and uses this standard with all stakeholders and activities of the Staten Island programs, including data management, recordkeeping, and filing.
  • Provide office support including answering phones, ordering supplies, typing and filing.
  • Performs other related duties, as assigned.

This position is based in Staten Island and may require occasional travel to other boroughs.


Comprehensive and generous benefit package

Professional Level

None specified

Minimum Education Required

4-year degree

How To Apply

Please submit cover letter and resume to Indicate in the subject line the title of the position applying to.