Enrollment Manager

Position Overview:

NEW’s Enrollment Manager will report to the Director of Training (DoT) and help to support the Training Team which consists of training coordinators, part-time and full-time instructors, and a variety of other administrative staff. This position supports our job seekers throughout admissions and enrollment process to ensure placement into our pre-apprenticeship training. The enrollment manager is responsible for continuing to find areas of improvement to serve both existing and potential students better. Duties include, but are not limited to:

Responsibilities:

• Collaborate with the DoT to develop an efficient and streamlined process for student engagement and enrollment
• Conduct entrance assessments for all prospective students
• Analyze enrollment data to identify trends and opportunities for improvement
• Support and drive team performance through effective communication, training, meetings, and project management
• Develop and implement high quality systems including (but not limited to) class scheduling and curriculum development
• Ensure accurate and timely data entry and integrity to agency CRM, dashboards, student platform systems and other relevant ad hoc tracking systems.
• Create categories, funnels, and other required functionalities for enrollment process  
• Work closely with the DoT to develop programing to support the strategic direction of the organization.
• Support Advanced Training initiatives for graduates
• Organize and facilitate workshops and information sessions
• Provide coverage for all functional areas of the Training Team

Required Qualifications  

• Bachelor’s degree or equivalent experience
• Minimum of 2 years’ experience in program development or management in non-profit sector required.
• Strong computer skills including data analysis, database entry, and ease of use with Microsoft Office Suite, Zoom and other virtual meeting and hybrid work platforms
• Experience with data manipulation and data analytics/visualization