Case Manager - Housing

Job Type

Full Time




New York
United States


CLUSTER Community Services is a multi-service non-profit social service agency located in Yonkers, New York.

Full-time position in Housing Program providing a wide range of services related to housing for Westchester residents.

  • Identifying what resources or entitlements a client qualifies for
  • Assist clients in developing an affordable budget and or a plan of action
  • Negotiating with landlords/building managers and their attorneys on behalf of clients
  • Maintaining client files; keeping all files up to date and properly archived and compile case statistics; maintain database spreadsheets and web-based systems
  • When necessary, following up with client’s 6 months after program exit to determine the stability of housing
  • Conducting inspections for “New Move Ins” and for current habitability issues that may cause housing displacement
  • Maintaining contact and develop excellent working relationships with Court personnel,          Department of Social Services (DSS) staff, other Governmental offices and other resources to ensure effective operation of program and preservation of housing for tenants facing eviction
  • Assist with organizing and conducting workshops for clients that address budgeting, fire safety, tenant rights and other relevant issues
  • Perform other duties as assigned by Supervisor

  • Associates Degree required; Bachelor’s Degree preferred
  • 1-2 years of similar experience in housing issues and/or relevant social service case management experience
  • Bilingual-Spanish and English a plus
  • Excellent communication skills- written and verbal
  • Strong comprehension of computer applications, including Microsoft Word and Excel

  • Ability to work well independently and with others; co-workers, community residence and staff from other organizations
  • Valid driver’s license and automobile a plus

Level of Language Proficiency

  • Bilingual-Spanish and English a plus

Professional Level

None specified

Minimum Education Required

2-year degree