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Online Course Administrator

Posted by
Anti-Defamation League
|
New York, NY
New
|
Published 10 days ago

POSITION TITLE: Online Course Administrator

REPORTS TO: Education School Success Specialist

SUPERVISION EXERCISED: None

LOCATION: Chicago, St. Louis, Omaha, Detroit or Cleveland

Grade/Class: Grade C, Exempt, PSA-eligible 

ABOUT THE ORGANIZATION

ADL (Anti-Defamation League) is the leading anti-hate organization in the world. Founded in 1913 in response to an escalating climate of antisemitism and bigotry, its essential mission hasn’t changed in more than 100 years: to stop the defamation of the Jewish people and to secure justice and fair treatment to all. Today, ADL continues to fight all forms of hate with the same vigor and passion. ADL is the first call when acts of antisemitism occur. A global leader in exposing extremism, delivering anti-bias education, and fighting hate online, ADL’s ultimate goal is a world in which no group or individual suffers from bias, discrimination or hate.

ADL’s CEO and National Director, Jonathan Greenblatt—an accomplished leader and entrepreneur in the corporate, public, and nonprofit sectors—was recruited to the organization in July 2015. He has injected new energy and brought a bold vision to the agency. Under Jonathan’s leadership, ADL is transforming itself, upgrading its capabilities, leveraging innovation, building partnerships, and pioneering new horizons.

PRIMARY FUNCTION:

The Online Course Manager will work at the direction of ADL’s Director for Online Learning to manage the set-up, delivery and support of self-guided and facilitated online learning experiences including courses, mini-lessons, and webinar which will involve collaborating with development partners, consultants and IT and other staff at client institutions.

The Online Course Administrator will act as the system administrator for our Learning Management System (LMS) and provide responsive online user support and fulfillment of requests for online learning services. Specific duties will include system configuration, creating new course instances, user enrollment, testing, and resolution of technical issues, deployment and developing documentation to support the system and users as needed. The Online Course Manager will also collaborate with our IT and Operations teams to ensure proper functioning of integrated systems (e.g., Salesforce).

RESPONSIBILITIES:

Primary: 

  • LMS system administration and course set up (specifically Canvas/Instructure)
  • Responsive, friendly, and clear communication with colleagues, partners, and online users over phone, email and IM to support them throughout their engagement with ADL Education.
  • Provide support and set up for online courses, hybrid courses, and webinars.
  • Support technology integration within the organization, including training online facilitators with webinar platform and with LMS grading features.
  • Coordinate administrative aspects of online learning, including registration, professional development certificates, requirements for graduate credit.
  • Contribute to training and support of online learning facilitators.
  • Manage set up, delivery and user support for multiple projects on different timelines (workshops, seminars, webinars, and blended courses).
  • Bring creative ways into practice that enhance efficiencies of workflows, and improve user/learner experience with ADL online educational products.

WORK EXPERIENCE

  • 3+ years of online course management, or similar experience in fast-paced environment producing online and print projects
  • Experience with LMS management, online tools and e-learning platforms
  • Experience with K-12, non-profit education, and or University preferred online learning support

The information in this job description indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, or be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications and objectives required of employees assigned to this job, nor is it to be interpreted as a contract for employment.

Salary and benefits are competitive and commensurate with experience.

ADL is an Equal Opportunity Employer. Recruitment, hiring, promotions and other terms, conditions and privileges of employment shall be maintained in a manner which does not discriminate on the basis of age, race, creed, color, national origin, sex, sexual orientation, gender expression, marital status, physical or mental disability, veteran status, or military status, or in violation of any applicable Federal, state or local legislation.

POSITION TITLE: Online Course Administrator

REPORTS TO: Education School Success Specialist

SUPERVISION EXERCISED: None

LOCATION: Chicago, St. Louis, Omaha, Detroit or Cleveland

Grade/Class: Grade C, Exempt, PSA-eligible 

ABOUT THE…

Details at a Glance

  • Time Commitment
    Full Time Schedule
  • Professional Level
    Entry level

Benefits

Salary and benefits are competitive and commensurate with experience.

Salary and benefits are competitive and commensurate with experience.

Location

Temporarily Remote
Work may be performed anywhere in United States
Associated Location
605 3rd Avenue, New York, NY 10158

How to Apply

Please apply using this link: https://careers-adl.icims.com/jobs/1522/online-course-administrator/job

Please apply using this link: https://careers-adl.icims.com/jobs/1522/online-course-administrator/job

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