Development Coordinator

 ABOUT US:

Hospice of Santa Barbara, Inc., the second oldest Hospice in the United States, is a unique and innovative organization that serves children and adults who are either impacted by a life threatening illness or grieving the loss of a loved one.  All of our services are provided free of charge. We do not receive any government funding or reimbursements nor do we receive any commercial insurance payments. We are dependent upon community support for all that we do. We have a highly committed staff and foster a positive, collaborative, and creative work environment. We make a difference in the lives of thousands of people every year and believe it is a privilege to be serving others.

ABOUT THE POSITION:

As Development Coordinator for Hospice of Santa Barbara, Inc., your primary responsibility is to support fundraising efforts through providing administrative and operational support to the Development department. In this full-time role, you will also use your tech savvy to manage our donor database and ensure this relationship-tracking tool is kept up to date, with all donors being accounted for, properly categorized, and acknowledged. 

In this role, you will have the opportunity to build and cultivate donor relationships, orchestrate effective donor communications, and coordinate key donation processes. Developing donor relationships for our organization takes more than just time, it takes someone who embraces our mission and uses that understanding to not only engage our donors in ways that move them to give financially but also to convey a deep gratitude for their gifts. Without a doubt, this position will provide you with the opportunity to be a key contributor and influencer to HSB's fundraising objectives. 

Specifically, your essential duties and responsibilities will be as follows….

Gift Processing & Donor Database Management

• Maintain the donor database. Serve as point of contact to generate necessary mailing lists (clients, donors, support group members, etc.)
• Process incoming donations and send donor acknowledgement letters in a timely manner.

Fund Development

• Provide support to the Development & Events Manager in prepping for and executing fundraising, stewardship, and social events.
• Provide administrative support to Director of Strategic Advancement and the Chief Executive Officer with initiatives to secure major gifts and by engaging with and helping to build relationships with potential HSB donors/supporters.

Donor Stewardship

• Cultivate and maintain favorable relationships for specified corporations to foster giving and sponsorships.
• Develop and send welcome packets to new HSB donors.
• Work with and help develop campaign to steward past clients and volunteers.
• Maintain a recognition and stewardship program for small to mid-level donors.
• Help identify and develop corporate and individual prospects for the organization's fundraising priorities including working with wealth prospecting software.
• Devise, manage, and help implement tailored and unique donor recognition activities including the gift recognition letter and other activities.

Miscellaneous and administrative duties

• Assist in preparing information for individual solicitations.
• Gather pertinent information for use in Development Department reporting.
• Relay approved digital marketing content for HSB’s social media platforms as needed (Facebook, Twitter, Instagram, Pinterest) to HSB’s outsourced marketing vendor (and/or to the Development & Marketing Coordinator).
• Serve as the primary back up to the front desk staff person during their lunches and/or breaks; answer the phone and direct calls, greet visitors and facilitate client appointments

WHAT YOU’LL NEED:

• Bachelor’s degree or equivalent work experience in a professional setting
• 1+ years’ experience in Development, Sales, or similar relationship-building role
• Tech savvy - proficient with MS Office suite (you enjoy working with Excel!), experienced utilizing social media platforms, comfortable learning new software applications
• Quick learner, no hesitation in asking questions
• Comfortable with and tactful in soliciting support and donations
• Excellent communication skills, written and verbal
• Good at multi-tasking and handling multiple deadline-driven priorities
• Self-starter – you take initiative, like to problem-solve, think critically about the task at hand, want to be a contribution, influencer
• Sincere interest and enthusiasm for all-things fundraising and building relationships!
• Commitment to the internal standard by which we uphold professionalism, further the agency’s mission, and work cooperatively and collaboratively as a team

To apply, please send your resume and cover letter to hr@hospiceofsb.org.  Please do not apply without your cover letter! We want to hear your voice as to why this career opportunity is of interest to you and why you believe HSB is the right choice for your next step!