Executive Director

Job Type

Full Time


Minimum: $40,000
Maximum: $60,000
Details: Commensurate with experience



Start Date


Application Deadline



United States


Organizational Background:


Charm City Care Connection, Inc.  (CCC) is a 501(c)(3) non¬profit organization founded in September 2009 by Baltimore community leaders and students, with the goal of helping low-income residents access sustainable, high-quality health care and other social services. The mission of Charm City Care Connection, Inc., is to connect residents of marginalized communities in Baltimore to high-quality healthcare services and seek to address any obstacles that might threaten that connection. We do this by building long-term partnerships between volunteers and community residents, empowering both parties to learn from each other as they work to promote health and well-being within Baltimore's fragmented healthcare system.


Our clinic services consist of two arms: the Health Resource Center and the Preventive Health Screening Program. Our Health Resource Center (HRC) accompanies low-income Baltimore residents by providing assistance with enrollment in health insurance programs and other social services. We help clients access primary medical care, mental health treatment, and substance abuse treatment. We also endeavor to overcome social and economic barriers to care through community resources such as food stamps, energy bill assistance, and job training. Our Preventive Health Screening program complements this intensive community-based case management approach. Our screening teams triage our clients’ medical needs to determine how quickly they need to access health care.  The screening teams also help our clients monitor indicators of chronic diseases such as cardiovascular disease, diabetes, and substance abuse, which are among the primary causes of excess morbidity and mortality in the neighborhoods in which we work. Finally, our screeners employ motivational interviewing skill techniques to help motivate our clients to engage in life style modification. Preventive Health Screenings are offered twice per week during nontraditional hours, on Tuesday evenings from 6-9pm and Saturdays from 12-5pm, in order to maximize accessibility.

Job Description:

HOURS: 40/week

SALARY: $40-60,000 commensurate with experience


The Executive Director reports to the Board of Directors, and is responsible for the organization's consistent achievement of its mission and financial objectives.


  • The Executive Director reports to the Board of Directors.
  • There are two full­-time staff reporting to the Executive Director:
  • ­Program Director: responsible for directing both the Preventive Health Screening Program and the Health Resource Case Management Program. Overseas direct service provision, supervision, and daily management of clinic operations and volunteers.
  • Community Relations Coordinator: responsible for CCC’s partnerships and community relationships. Spearheads all outreach activities, develops new partnerships and identifies new resources, plans and coordinates all events, and maintains social media presence.
  • Our volunteer base averages about 120 individuals. This includes medical and nursing student volunteers, students and young professionals volunteering as case managers, and residents and physicians volunteering as clinic supervisors.


Major Functions:

1) Board Governance: Works with board in order to fulfill the organization mission.

  • Responsible for leading CCC in a manner that supports and guides the organization’s mission as defined by the Board of Directors.
  • Responsible for communicating effectively with the Board and providing, in a timely and accurate manner, all information necessary for the Board to function properly and to make informed decisions.

2) Financial Performance and Viability: Develops resources sufficient to ensure the financial health of the organization.

  • Responsible for the fiscal integrity of CCC, to include submission to the Board of a proposed annual budget and quarterly financial statements, which accurately reflect the financial condition of the organization.
  • Responsible for fiscal management that generally anticipates operating within the approved budget, ensures maximum resource utilization, and maintenance of the organization in a positive financial position.
  • Responsible for developing resources necessary to support CCCs mission by maintaining existing sources of funding and actively pursuing new funding sources through grants, fundraising, and income generating partnerships

3) Organization Mission and Strategy: Works with board and staff to ensure that the mission is fulfilled through programs, strategic planning and community outreach.

  • Responsible for implementation of CCC’s programs that carry out the organization’s mission.
  • Responsible for strategic planning to ensure that CCC can successfully fulfill its Mission into the future.
  • Responsible for the enhancement of CCC’s image by being active and visible in the community and by working closely with other professional, civic and private organizations.

4) Organization Operations. Oversees and implements appropriate resources to ensure that the operations of the organization are appropriate.

  • Responsible for effective administration of CCC’s operations.
  • Responsible for the hiring and retention of competent, qualified staff.
  • Responsible for signing all notes, agreements, and other instruments made and entered into and on behalf of the organization.
  • Promote active, broad, and meaningful participation by volunteers in all areas of the organization's work.


  • Develop and implement effective services in an environment where precedents may not yet be set.
  • Develop time sensitive strategies and programs which impact heavily upon the organization, its community, and its future
  • Motivate and support staff and volunteers with heavy workloads
  • Navigate a complex political landscape to further the mission of the organization.


  • A bachelor’s degree
  • Transparent and high integrity leadership
  • Solid, hands-on, budget management skills, including budget preparation, analysis, decision-making and reporting
  • Strong organizational abilities including planning, delegating, program development and task facilitation
  • Demonstrated ability to oversee and collaborate with staff
  • Basic skills in data collecting, management, and analysis
  • Knowledge of fundraising strategies and donor relations unique to nonprofit sector
  • Experience applying for, implementing, and reporting on grant funded projects
  • Strong written and oral communication skills
  • Ability to interface and engage diverse volunteer and donor groups
  • Ability to convey a vision of CCC’s strategic future to staff, board, volunteers and donors


  1. Planning and operation of annual budget.
  2. Identify funding opportunities and ensuring that competitive applications are submitted in a timely fashion.
  3. Maintain official records and documents, and ensure compliance with federal, state and local regulations.
  4. Develop and manage systems of data tracking to facilitate reporting requirements and internal process improvement.
  5. Establishing employment and administrative policies and procedures for all functions and for the day-to-day operation of the nonprofit.
  6. Supervise and collaborate with organization staff.
  7. Serve as CCCs primary spokesperson to the organization’s partners, the media and the general public.
  8. Establish and maintain relationships with various organizations throughout Baltimore and utilize those relationships to strategically enhance CCC’s Mission.
  9. Maintain a robust working knowledge of significant developments and trends in the field health care and social services.
  10. Develop a comprehensive knowledge of the health related assistance programs and social services for low-income individuals in Baltimore City, including their application and enrollment processes.
  11. Report to and work closely with the Board of Directors to seek their involvement in policy decisions, fundraising and to increase the overall visibility of CCC throughout Baltimore.
  12. Work with the staff and board to prepare a budget and ensure that the organization operates within budget constraints.
  13. Oversee strategic planning and implementation.
  14. Oversee organization Board and committee meetings.
  15. Oversee marketing and other communications efforts.
  16. Review and approve contracts for services.
  17. Other duties as assigned by the Board of Directors.

Level of Language Proficiency

English required with proficiency in Spanish preferred

Professional Level


Minimum Education Required

4-year degree

How To Apply



Send a cover letter and resume to director@charmcitycareconnection.org with subject line “ED Application ATTN Wynnona Engle-Pratt”