Nonprofit

Development Associate

Hybrid
Work must be performed in or near Philadelphia, PA
New
|
Published 22 days ago

Details at a Glance

Job Type
Full Time
Start Date
July 22, 2024
Application Deadline
June 3, 2024
Experience Level
Intermediate
Salary
USD $53,000 - $63,000 / year

Description

Location: Hybrid in Austin, Texas; Houston, Texas; or Philadelphia, Pennsylvania

Travel & Workplace: Regular travel to our administrative headquarters, regional clinics, and events. Occasional travel to other regions to support on-the-ground events.

Reports To: Chief Development Officer

Compensation: Salary, $53,000 to $63,000

Classification: Exempt

Status: Annual Full Time


SUMMARY:

Emancipet is looking for a pet-loving, creative, and strategically-oriented individual to help share our mission and impact. As a network of non-profit vet clinics, founded in 1999, with clinics in Austin, Houston, Killeen, and Philadelphia, we are on a mission to make vet care affordable and accessible for everyone.

The Development Associate (DA) is a critical adhesive, holding together a number of key functions in Emancipet’s fundraising efforts. From data entry to donor relations, this role is a combination of ticket window, backstage, and technical management, interacting with staff, donors, and systems to assist in securing the resources needed to help make veterinary care affordable and accessible for all pet owners. The DA serves as the development department’s primary administrative staffer and database manager.


ESSENTIAL DUTIES AND RESPONSIBILITIES (other duties may be assigned):

  • DONOR SUPPORT:
  • Ensures the accurate and timely processing of donor and gift information, acknowledgments, data management, and reporting to deliver a transformative giving experience for donors.
  • Partners with key stakeholders and team members to accurately understand, capture, document, and communicate gift-tracking processes
  • Manages the “Info” and “Philanthropy” email inboxes by responding to timely donor concerns/requests, redirecting to the correct staff representative, and supporting donors with inquiries about making gifts
  • Supports the CEO, Chief Development Officer, and fundraising team with donor memos and donor research as needed 


  • DATA GENERATION, INTEGRITY, TRAINING, and REPORTING: 
  • Report and Dashboard Generation & Database Optimization: Develops and builds reports and customizations to ensure timely and accurate results; manages segmentation for donor outreach audiences and internal tracking; ensures that the database is continually optimized for tracking and reconciliation purposes.
  • Donation Tracking: Records gifts in the Salesforce database; tracks donation pledges; ensures Salesforce reports are working seamlessly and accurately.
  • Proven ability to develop, test, and validate deliverables such as reports, KPIs, data lists, and system upgrades to ensure timely and accurate results in a team environment
  • Oversees and optimizes the Salesforce database, including user and application management, troubleshooting, customization and system upgrades, and user training to ensure system accessibility, accuracy, and reliability.
  • Creates, leads, and implements training for the development team on database functionality as well as assisting with impromptu database reports, tools, questions, and requests.
  • Manages data integrity by keeping accurate donor data records and processing all monetary, stock, bequest, and in-kind donations by developing and implementing a regular large-scale schedule of data cleaning and deduplication, regular system checks including utilizing workflows and automation tools such as Zapier, Zaapit, Opero, and Apsona and establishing, documenting, and maintaining consistent and standardized procedures for data management.
  • Collaborates regularly with the Finance Dept for monthly financial reconciliation.


  • DONOR PROSPECTING: 
  • Reaches out to new leads via email for initial discovery
  • Identifies new donor leads and flagging for Major Gift Officers;  conducts initial donor research for Major Gift Officers; and monitors portfolio tracking and moves management


  • OTHER DEVELOPMENT DUTIES:
  • Leads the implementation and usage of other donor data tools and platforms that connect to the database, such as BetterUnite, Stripe, and more
  • Collaborates with the finance team to ensure seamless monthly reconciliation and accessibility of data for revenue reporting for audits and tracking of outstanding pledge payments
  • Collaborates with the marketing team to ensure proper database connections with online donations  with platforms such as GiveWP, Donor Box, and Stripe.
  • Owner of department donor snail mail activities
  • Supports the Emancipet fundraising team with administrative tasks like ordering stamps and other supplies
  • Supports Emancipet events with planning, registration, and logistics (as needed) 




QUALIFICATIONS:

  • Exceptional communication and interpersonal skills 
  • Excellent time-management skills 
  • Experience building email lists and managing donor segmentation
  • Familiarity with financial reconciliation and accounting 
  • Occasional evening/weekend availability
  • Attention to detail and commitment to delivering transformative service 
  • Highly experienced with Google Suite, Salesforce products, and other automation software  
  • Alignment with Emancipet’s foundational belief, mission, core values, and bottom lines



EDUCATION and/or EXPERIENCE:

  • 2+ years of experience working with Salesforce’s donor database and processing gifts
  • 2+ years working in nonprofit fundraising
  • Experience in database management or related field, recommended
  • Bilingual abilities are a plus (Spanish specifically!)
  • A positive attitude and glass is half-full approach to the world

Ability to:

  • Identify ways to support the team and offer assistance accordingly
  • Work collaboratively with others
  • Manage projects with competing priorities and deadlines
  • Respond effectively to the most sensitive inquiries 
  • Edit and proofread effectively, with a keen eye for detail 


You may be our ideal candidate if:

  • You like working with systems and data, and creating improved processes. 
  • You enjoy code-switching: going from one type of task, or working with one specific team, to the next is your cup of tea. You like to mix it up!


Working Conditions:

  • Frequently work on a laptop or computer and use technology on a daily basis
  • Occasionally attend events not held during normal business working hours/days
  • Occasionally travel
  • Occasionally work in a clinic that cares for cats and dogs



What’s Next: If you are interested in this position, please include a detailed cover letter about why you would be the perfect candidate for this position along with your resume. Please be sure to explicitly communicate your fundraising and database experience.



NOTE:  This job description shall not be construed as a contract for employment. Emancipet is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind. This job description is not designed to contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.


Location: Hybrid in Austin, Texas; Houston, Texas; or Philadelphia, Pennsylvania

Travel & Workplace: Regular travel to our administrative headquarters, regional clinics, and events. Occasional travel to other regions to support…

Benefits

Emancipet’s benefits package is designed to maximize health, balance, and well-being for all of our employees and their entire families. 

The benefit package includes:

  • Health Insurance– 100% Emancipet-paid for you and your children. We are pleased to provide health insurance through Curative with NO deductibles, NO copays and NO coinsurance when covered employees and their covered children visit a doctor, emergency room, hospital, therapist, or pharmacy in their network. The network is one of the largest in the country.
  • Dental– 100% Emancipet-paid for you and your dependent children
  • Vision- 100% Emancipet-paid for you for you and your dependent children
  • Telehealth-100% Emancipet-paid Telehealth for your entire family: partner/spouse and all children under 26 (regardless of insurance status) that provides $0 visits for urgent care, mental and behavioral health care, pharmacy, and health advocacy services
  • Life AD&D 100% Emancipet-paid
  • Voluntary Benefits include accident, cancer, supplemental life, short- and long-term disability, and more.
  • Identity Theft Plan 100% Emancipet paid
  • Travel Plan 100% Emancipet paid
  • Employee Assistance Program
  • Support for Pet Family Members– $350 per year in free services or products through Emancipet
  • Certification and Licensing Support – Emancipet covers the cost of certifications and licensing required for positions
  • Generous Paid Time Off– PTO (increasing with tenure), with the ability to roll over 40 hours each year
  • 401k Plan– Employer matching: Emancipet matches half of your contribution up to 5% of your annual pay. Employees can participate from their first day at Emancipet.

Emancipet’s benefits package is designed to maximize health, balance, and well-being for all of our employees and their entire families. 

The benefit package includes:

  • Health…

Level of Language Proficiency

English; Bilingual abilities are a plus (Spanish specifically!)

English; Bilingual abilities are a plus (Spanish specifically!)

Location

Hybrid
Work must be performed in or near Philadelphia, PA
Philadelphia, PA, USA

How to Apply

 If you are interested in this position, please include a detailed cover letter about why you would be the perfect candidate for this position along with your resume. Please be sure to explicitly communicate your fundraising and database experience.

 If you are interested in this position, please include a detailed cover letter about why you would be the perfect candidate for this position along with your resume. Please be sure…

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