Program Assistant - International Education

Job Type

Full Time

Salary

Minimum: $28,968
Maximum: $38,220

Published

07/31/2018

Application Deadline

08/12/2018

Address

16101 Greenwood Avenue North
Shoreline
Washington
98133
United States

Description

Program Assistant – International Education

Shoreline Community College

16101 Greenwood Ave N

Shoreline, WA 98133

www.shoreline.edu/hr


Date of first consideration: August 12th, 2018

Salary Range: $28,968 - $38,220 yearly salary, dependent on qualifications & experience


TO APPLY: please visit www.shoreline.edu/hr for full job announcement and application steps. We accept only applications officially submitted through Shoreline’s HR website, not 3rd-party job sites.


Shoreline Community College is dedicated to inclusive excellence in teaching and learning, student success, and community engagement. Shoreline serves the educational, workforce, and cultural needs of our diverse students and communities through the core themes of educational attainment and student success, program excellence, community engagement, access and diversity, and College stewardship. Shoreline Community College is a place of open inquiry and learning, with a campus that models ideals set out in our Community Standard*. We are committed to upholding a culture of free expression, as well as maintaining a supportive and respectful learning and working environment for all.


International Education (IE) is the department at Shoreline Community College that oversees international student outreach, orientation, partnerships, immigration, academic advising, and study abroad programs. IE is committed to helping all students achieve cross-cultural experiences and academic successes during their time at Shoreline.


Under the general direction of the Student Engagement Manager, the Program Assistant is responsible for providing direct support to students, prospective students, partners, and community on a daily basis in the IE department. This position serves as the first point of contact for department inquiries received by phone, e-mail, and in-person, and primarily works at the front desk in a dynamic team setting. The Program Assistant actively connects and triages with appropriate resources and staff within and outside IE and meets with students in-person or in-group to provide information regarding departmental activities. The position represents, contributes, and participates in departmental and campus events in support of IE.


ESSENTIAL JOB DUTIES:


  • Assist students, staff, program participants, and the public with information and interpretation of College processes, policies, and activities related to International Education services
  • Serve as the first point of contact for all incoming program traffic and inquiries, referring to appropriate resources, actively connect, triage, and act as a conduit between staff in different areas of the department and clients to facilitate seamless services
  • Participate in and assist with IE and campus-wide events under the Campus Internationalization initiative
  • Perform complex word processing tasks; develop, implement, and maintain student database systems and records; compile an distribute resources/handouts for reoccurring program activities
  • Provide assistance with maintaining files, ordering office supplies, print requests, and other office support functions
  • Perform other duties as assigned of a similar nature/level



Benefits

Beautiful urban community college campus within 20 minutes of downtown Seattle


Culture of diversity, inclusive excellence, and student success


Rapidly growing student population with new student dormitory in construction and other urban development projects in-progress


Robust medical, dental, and vision health package


Paid holidays and leave, including a shared leave policy


Retirement plan


Free parking and public transportation options


Free wellness and exercises classes


On-campus daycare/parenting education center


Professional development classes and options


Level of Language Proficiency


REQUIRED EDUCATION & EXPERIENCE:

  • High school graduate and two (2) years of full-time clerical experience OR equivalent education/experience


KNOWLEDGE OF:

  • Microsoft Office applications such as Word, Excel, Outlook, Powerpoint as well as electronic record management systems
  • Complex word processing tasks such as merging, sorting, integrating text with graphics, and use of graphics


SKILL IN:

  • Fostering a climate of equity and belonging through multicultural awareness and competence
  • Working with diverse groups of students, staff, and the public in a friendly, courteous and helpful manner
  • Serving diverse student populations, including historically underrepresented minorities, first generation, low-income, breadth of age range, students with disabilities, veterans, and international students
  • Database entry and retrieval with accuracy and attention to detail
  • Multi-tasking, time management, and coordination of competing priorities and deadlines
  • Adapting easily to changing business needs, conditions and project deadlines
  • Utilizing technology and available resources when disseminating program information to others
  • Writing/editing/proofreading clear and concise materials resulting in effective oral and written communication with individuals inside and/or outside of the College
  • Establishing/maintaining effective working relationships at all organizational levels


TO APPLY: please visit www.shoreline.edu/hr for full job announcement and application steps. We accept only applications officially submitted through Shoreline’s HR website, not 3rd-party job sites.

Professional Level

Entry level

Minimum Education Required

High School

How To Apply

http://www.shoreline.edu/hr

TO APPLY: please visit www.shoreline.edu/hr for full job announcement and application steps. We accept only applications officially submitted through Shoreline’s HR website, not 3rd-party job sites.


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