Senior Program Manager - Training and Technical Assistance
101 Callan Ave., Ste. 400
Position: Senior Program Manager, Training and Technical Assistance
Salary: $62,000 - $65,000
Deadline to File: Until Filled
The Association of Asian Pacific Community Health Organizations (AAPCHO) is a national association of community health organizations serving Asian American (AA) and Native Hawaiian, and Pacific lslander (NHPI) populations. AAPCHO’s mission is to promote advocacy, collaboration and leadership that improve the health status and access of AAs and NHPIs within the United States, its territories and freely associated states, primarily through our member community health clinics. Our vision is to establish a standard of excellence for community-based health care that is equitable, accessible, and culturally and linguistically appropriate to the people we serve.
The Senior Program Manager, Training and Technical Assistance (Manager) reports to the Director of Training and Technical Assistance and will also work closely with the Executive Director, Director of Community Services and Partnerships, and Development and Public Affairs department staff. The Manager will develop, coordinate, and implement AAPCHO’s training and technical assistance activities to strengthen the capacity of community health centers and potential health center-applicants serving AAs and NHPIs. Travel is required for this position. The primary responsibilities of the Manager are as follows:
• Develop, implement, monitor, and evaluate training and technical assistance scope of services based on sound public health practices.
• Development of publication materials and resources for technical assistance and training designed for and with input from health center audiences. This may include briefs, info-graphics, case studies, and other training tools/supports.
• Provide onsite and online trainings to health centers, Primary Care Associations (PCAs), and Health Center Control Networks (HCCNs) in accordance with AAPCHO’s technical assistance project goals and areas of content expertise.
• Manage subcontracts with individual and organizational partners.
• Coordinate site visits and committee meetings (teleconference and face-to-face) with project partners.
• Participate in the writing and submitting of required progress reports/updates to funding entities.
• Track, analyze, and respond to technical assistance requests.
• Coordinate the maintenance of AAPCHO’s technical assistance website.
• Creatively improve project workflow and efficiency.
• Other duties as requested by the Training and Technical Assistance Director and Director of Community Services and Partnerships.
Communications and Advocacy: (15%)
• Work with AAPCHO Development and Public Affairs staff to assist in the planning of publication/resource promotion via AAPCHO partner listservs and represent AAPCHO at local, state, regional, and national conferences or other similar events.
• Lead the outreach and marketing efforts related to the engagement project by working with Development and Public Affairs staff to proactively reach out to health centers, primary care associations, health networks and partner organizations.
• Develop, strengthen, and maintain partnerships with local, state, regional and national organizations involved in community health center development and/or advocacy.
• Cultivate relationships and maintain consistent communication with funders, subcontractors, consultants, partners, and other key stakeholders, in collaboration with Director of Training and Technical Assistance and other AAPCHO senior leadership.
General Agency (10%)
• Foster an environment that promotes trust and cooperation amongst staff, management, and clients.
• Participate in staff program meetings
• Participate in organization’s functional teams and ad hoc committees
• Participate in agency activities such as quarterly and annual retreats, volunteer activities, holidays and other events.
1. Motivated, resourceful and flexible individual with ability to multi-task. Fast learner comfortable working individually and as a team member in a fast-paced and changing environment.
2. Experience working within a community health center setting or directly with community health centers preferred.
3. Knowledgeable about the public health issues including the social determinants of health that impact AA and NHPI communities strongly preferred.
4. Master Degree in a health related field or commensurate experience preferred.
5. Extraordinary detail-oriented with excellent organizational and strategic planning skills, with the ability to assess, prioritize and manage a varied and demanding workload under pressure and with tight deadlines, while maintaining a high bar for quality.
6. Experience with program development, management, and evaluation required.
7. Experience in curriculum development, adult learning approaches, and facilitation of groups/presentations required.
8. Possess excellent written and verbal communications skills.
9. Possess excellent task-management and organizational skills.
10. Possess excellent creative problem solving and leadership skills.
11. Experience with online conferencing forum moderation preferred.
12. Proficiency with MS Office, Mac OSX and management and conferencing technologies (e.g., Google Documents, Cisco Webex, Go-to-Meeting, Zoom, etc.) preferred or willing and able to learn quickly.
13. Must support and demonstrate ability to implement the mission and goals of AAPCHO.
We are a team-based organization valuing high quality service excellence and value work-life balance. We represent the health center movement past and present and are committed to ensuring the contributions and voices of AAs and NHPIs continue to be at the forefront of advocacy and community-centered health care delivery.
AAPCHO is an equal opportunity employer and provides opportunities to all applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
AAPCHO offers generous and competitive medical, dental, vision coverage, and gym member benefits.
• 100% coverage Health / Dental / Vision / Life Insurance for 1.0 FTE
• Commuter benefits
• Available staff funded retirement plan
• Available staff funded supplemental insurance
• Available Medical and/or Dependent Care Flexible Spending Account (FSA) per IRS Section 125
• 12 paid holidays / 13 paid Vacation Days/year for first and second year with additional days in subsequent years / 12 Days PTO / Paid Sick Time/year
Minimum Education Required
How To Apply
Send cover letter detailing your interest and qualifications and resume to TA-PM@aapcho.org, Subject Line: TA-PM 2018.
Applications without cover letters will not be considered.*
Interviews will be granted according to the qualifications of the applicant.