725 S. Figueroa St.
The Pacific Council on International Policy at the University of Southern California seeks to hire a Membership Associate to support the organization’s member recruitment efforts. Reporting to the Member Outreach Officer, the Membership Associate will be responsible for administering the Pacific Council’s membership program, augmenting member acquisition, supporting member engagement efforts, and otherwise supporting the Pacific Council’s operations.
The successful candidate will demonstrate deep understanding of foreign policy and keen sense of emerging issues of importance to global, national, and local leaders. Desirable qualities include attentiveness to detail, robust analytical skills, and working knowledge of the Salesforce data management software,
Process management (40%): Execute administrative processes that support membership acquisition strategy. Support quarterly new member elections by drafting communications according to defined timelines, meeting established recruitment objectives and quotas, and preparing election materials for leadership consumption. Develop target member lists according to diversity, equity, and inclusion objectives. Engage in outreach that improves our ability to recruit a diverse set of international policy professionals within the Los Angeles community to membership. Coordinate logistics for member orientations, prospective member social/networking events, and the like by developing invitation lists, managing RSVPs, and making catering arrangements. Develop and refine general membership policies and procedures.
Member relations (25%): Liaise directly with members and prospective members to build interest in bringing new professionals into the Pacific Council member community. Recruit existing members to member ambassador program and support their efforts to recruit new, diverse candidates for membership. Promptly answer email and phone queries from members or forward to appropriate staff as necessary. Serve as a resource to members and prospective at events and other Council activities.
Data management (25%): Serve as the primary conduit for the input and upkeep of data into our main database. Add new contacts and prospective members to the database. Maintain accurate and dynamic membership records by logging member interactions and proactively recording changes to member attributes. Execute regular reports accurately and on time. Serve as a point person for exporting data to other Pacific Council staff.
General support (10%):Support departmental and organizational projects as needed.
- Innovative outlook: consistently develops/applies outside knowledge of the international affairs and professional association industries; has a growth mindset; enthusiastically endorses change; willing to take risks.
- Inclusive leader:values difference in perspective; follows outside trends in diversity, equity, and inclusion; actively advocates for inclusive practices on behalf of members and colleagues if/when opportunities arise; values the work/contributions of others on staff; non-competitive.
- Active listener, adept negotiator: embraces challenges to the status quo; doesn’t shy away from hard conversations, but also is not afraid to say “no”; exercises empathy; finds ways to achieve positive outcomes with colleagues and members despite inevitable roadblocks.
- Professionalism: committed to decorum, professionalism with constituents; develops productive, working relationships with members; develops dynamic relationships with colleagues; respects professional/personal boundaries within the office environment.
- Positive attitude:conducts themselves in a way that makes others excited to work with them; genuinely gets excited about their work; expresses frustration productively; actively contributes to positive workplace culture; avoids gossip; exercises discretion as expected (based on position requirements) and directed (based on individual circumstances as they arise).
This is a gift-funded position located in Downtown, Los Angeles.
Please provide a cover letter along with your resume submission.
In all our practices, the Pacific Council has stated an intention or policy of seeking out and including people who might otherwise be excluded or non-traditional. We are an EEO employer.
Pacific Council overview
The downtown Los Angeles-based Pacific Council on International Policy (www.pacificcouncil.org) is an independent, nonpartisan organization committed to building the vast potential of the West Coast for impact on global issues, discourse, and policy. Since 1995, the Pacific Council has hosted discussion events on issues of international importance, convened task forces and working groups to address pressing policy challenges, and built a network of globally-minded members across the West Coast and the world.
The Pacific Council on International Policy is an independent nonprofit organization affiliated with the Annenberg School for Communication and Journalism at the University of Southern California. Pacific Council staff are full time USC employees and are privy to all USC employee benefits: https://employees.usc.edu/benefits/
Minimum Education Required
How To Apply
Prospective applicants MUST apply for this position via the USC Careers Website: https://usccareers.usc.edu/job/los-angeles/membership-associate/1209/8942450