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Infrastructure Support Engineer

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Published 18 days ago

Summary

We are looking for a motivated and enthusiastic full-time infrastructure and support engineer to work on our internal data stack. As a part of the RIP Medical Debt Info Systems team, you’ll be working in a cross-functional capacity developing and supporting infrastructure for our custom data management solutions. This is a hybrid role in a small but rapidly growing non-profit organization and is a great opportunity to contribute in an impactful way to the growth and scalability of our debt relief programs.

Essential Duties and Responsibilities

Infrastructure Engineering

  • Assist in the design and development of cloud infrastructure for the data stack
  • Maintain and improve RIP Medical Debt’s network and data security protocols, ensuring compliance with HIPAA regulations and guidelines
  • Assist in the development and maintenance of deployment automation tools and pipeline
  • Development and maintenance of centralized application monitoring tools
  • Responding to critical system failures, including some degree of debugging where appropriate 

Helpdesk Support

  • Responding to IT helpdesk requests from across the organization
  • Assisting with onboarding and offboarding staff on various cloud applications (Gmail/Office/Asana etc.)

Other Duties and Responsibilities

  • Working directly as a part of a small software development team, contributing to standups, sprint planning, etc.
  • Manage and report on activity via project management tools (Jira, Asana, etc.)
  • Adhere to the organization's conflict of interest and code of ethics policies

Required Work Experience

  • 3-4 years experience in cloud infrastructure development on AWS
  • 3-4 years of application support experience including knowledge of deployment orchestration solutions such as Ansible, Chef, Puppet, etc.
  • 2-4 years experience in helpdesk support with knowledge of administration of Office365, Google Workspace, Okta, and similar cloud software

Required Skills

  • Experience with solutions such as Terraform or Cloudformation
  • Experience in software deployment with Ansible
  • Experience working in a professional software development team setting, familiarity with Scrum, or other agile development practice

Required Education

  • Bachelor degree in computer science, data engineering, mathematics or related software development focus

Summary

We are looking for a motivated and enthusiastic full-time infrastructure and support engineer to work on our internal data stack. As a part of the RIP Medical Debt Info Systems team, you’ll be working in a cross-functional capacity…

Details at a Glance

  • Time Commitment
    Full Time Schedule
  • Start Date
    May 3, 2021
  • Application Deadline
    April 18, 2021
  • Education
    4-Year Degree Required
  • Professional Level
    Professional

Salary

Commensurate With Experience

Benefits

  • PTO and vacation days.
  • Health insurance.
  • Life insurance.
  • Dental insurance.
  • Vision insurance.
  • Retirement account.
  • Healthcare spending accounts FSA
  • PTO and vacation days.
  • Health insurance.
  • Life insurance.
  • Dental insurance.
  • Vision insurance.
  • Retirement account.
  • Healthcare spending accounts FSA

Location

Temporarily Remote
Work must be performed in or near New York, NY
Associated Location
New York, NY

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