Nonprofit

Administrative Coordinator

On-site
Work must be performed in or near Washington, DC
New
|
Published 25 days ago

Details at a Glance

Job Type
Full Time
Start Date
July 1, 2024
Education
2-Year Degree Required
Experience Level
Intermediate
Salary
USD $50,000 - $53,000 / year
Salary is non-negotiable

Description

The Osher Lifelong Learning Institute (OLLI) at American University offers peer-taught classes, lectures, and other events for approximately 1,600 senior adults in the Washington metropolitan area. Members have a wide range of professional backgrounds and join OLLI for the love of learning.

ADMINISTRATIVE COORDINATOR

The Administrative Coordinator is a key staff position in the OLLI at AU office and is responsible for the daily operations of the office. 

Essential for this position:

  • Experience within administration support roles
  • 2-year degree required; 4-year degree preferred
  • Motivated self-starter, able to work without frequent direction
  • Exceptional customer service, making each member feel welcome
  • Strong organizational skills
  • Ability to effectively multitask in a fast-paced environment with meticulous attention to detail
  • Flexibility in adapting to ever-changing needs and deadlines
  • Strong verbal and written communication skills, including experience writing professional emails
  • Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook
  • Proficiency with technology, including database entry/reporting and Zoom, with the ability to learn new technology and software, as needed
  • Good judgement and problem-solving skills for issues that may arise within day-to-day operation
  • A team-oriented people-person for this friendly, volunteer-focused organization

The responsibilities are substantially as follows:

Front-desk coverage

  • Greet and assist OLLI members at the front desk
  • Answer telephones and handle all requests possible
  • Check main OLLI email constantly; handle all requests or forward, as appropriate
  • Serve as gatekeeper for OLLI at AU office

Office management

  • Monitor all office and class supplies and order as necessary
  • Maintain order of office space, including information table outside of front office, front desk, kitchen/photocopying area, conference room, and social spaces
  • Provide Executive Director with printed copies of receipts and packing slips

Database operations

  • In OLLI database, input registrations, adds/drops, and changes/updates; prepare and run reports; and assess data quality weekly
  • In eTapestry, enter contributions, ensuring accuracy of all data; develop and run queries; and assess data quality weekly

Classroom handouts

  • Make photocopies or class packets from documents submitted by Study Group Leaders (instructors)
  • Scan documents and upload to handouts page on OLLI website

Trips

  • Assist Director of Operations and Projects and volunteer Trip Coordinator to schedule, book, and coordinate tours (e.g., museums, monuments, historic sites) and logistics (transportation, fees, etc.)
  • Arrange for catering or access to lunch as appropriate
  • Keep Trip Coordinator and Executive Director apprised of registration counts
  • Book appropriate-sized buses for out-of-town trips
  • Create website event for promotion and registration

Events

  • Assist Director of Operations and Projects with event planning and set-up

Assist with academic programming administration

  • Coordinate with office volunteers
  • Manage class waitlists and communications about class changes and last class dates
  • Send daily Zoom links to members

Other responsibilities

  • Prepare weekly e-newsletter
  • Assist other staff members with tasks and projects, as needed
  • Attend OLLI special events outside of office hours
  • Prepare coffee throughout day for members

The Osher Lifelong Learning Institute (OLLI) at American University offers peer-taught classes, lectures, and other events for approximately 1,600 senior adults in the Washington metropolitan area. Members have a wide range of…

Benefits

Generous benefits package including paid parking, healthcare, vision, dental, and retirement.

Generous benefits package including paid parking, healthcare, vision, dental, and retirement.

Level of Language Proficiency

Fluent in both spoken and written English

Fluent in both spoken and written English

Location

On-site
4801 Massachusetts Avenue Northwest, Washington, DC 20016, United States

Apply to This Job

Instructions:

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