Instructional Coach

Job Type

Full Time




1922 The Alameda
San Jose
United States


Reporting directly to the Learning and Development Director, the Instructional Coach provides training, coaching, content development, and support to the Impact Department to ensure that it is delivering high-quality services that ultimately increase student achievement. The Instructional Coach leverages their educational background and influential leadership to develop and improve the implementation skills of AmeriCorps members and full-time staff members that serve across 13 elementary, middle, and high schools in East San Jose. The Instructional Coach continually assesses the service quality with both quantitative and qualitative measures and provides training that address needs identified from that data. The Instructional Coach’s responsibilities will be split between field-based and office-based work, the majority spent in the field.

Field Service Impact and Evaluation

  • Perform on-site coaching and training to Impact Managers and Team Leaders around service implementation (math and literacy tutoring, classroom management, City Year coursework frameworks, use of data, planning, behavior coaching, etc.), use of service tools, leadership, and general work in schools (teacher relationships, student relationships, etc.)
  • Work collaboratively with Evaluation Analyst in assessing impact specifically in student growth, coaching, and content training.
  • Work collaboratively with Impact Directors to ensure progress against goals leveraging data analysis and effective coaching.

Staff and AmeriCorps Member Learning and Development

  • Develop/refine coaching model content for an Impact Department of nearly 150 staff and AmeriCorps members to ensure instructional excellence.
  • Execute high-quality, relevant content and coaching training for AmeriCorps members and staff learning ensuring alignment to learning calendar while remaining responsive to needs and service priorities.
  • Work collaboratively with Learning and Development Manager on leadership/managerial training for Impact Department staff and Team Leaders.
  • Share instructional best practices with Impact staff around service excellence and impact.

Impact Department Development and Design

  • Assist Learning and Development Director in developing/refining service model implementation and training content in response to data trends and observed needs.
  • Provide data/research driven insight to the Learning and Development Director that informs the development, innovation, and enhancement of service model designs/frameworks for 13 elementary, middle, and high schools, annually impacting over 7,000 students.
  • Engage in assigned partnerships within City Year and external that may advance our sites service model.


  • Bachelor’s degree required; Master’s degree in teaching, English Language Arts, Math, education, or related field strongly preferred.
  • 3+ years of teaching, educational instruction, and/or instructional coaching experience (preferably in English Language Arts or Math). Experience with Adult Learning is preferred.
  • Experience with English Language Learners and/or special education preferred.
  • Knowledge of Common Core Standards and Response To Intervention.
  • Holds self accountable, sets high expectations for self and others, and works with and supports others (doing and modeling) to mobilize and motivate.
  • Demonstrated success in differentiating instruction and improving student achievement.
  • Conveys thoughts and ideas clearly, listens well, communicates in a solution-oriented manner, and listens to and incorporates others’ views into work.
  • Establishes and builds diverse, mutually beneficial, and sustainable partnerships within City Year, balancing delivery of results with relationship building and strategically direct critical relationships to advance City Year’s mission, while removing obstacles for City Year AmeriCorps and staff members.
  • Links problems and symptoms to identify issues, links decisions to potential consequences, knows when to seek guidance, and gets diverse input for decisions.
  • Strong attention to detail and proven organizational and project management skills.
  • Thrives in diverse, youthful, high energy, and entrepreneurial environment.

Compensation and Benefits

Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more.

City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans.

Professional Level

None specified

Minimum Education Required

No requirement