Deputy Director, Craft Emergency Relief Fund (CERF+)

Job Type

Full Time



Application Deadline:



535 Stone Cutters Way
Suite 202
United States


Deputy Director

CERF+ -- the Artists Safety Net

Position Description

The Deputy Director is a mission-focused, seasoned, strategic, and process-minded leader with experience scaling an organization, leading a professional management team, and developing a performance culture among a group of diverse, talented individuals. The Deputy Director must be a leader who is able to help others at CERF+ deliver measurable, cost-effective results that achieve CERF+’s mission.  Importantly, the successful Deputy Director will have the skills, sensitivity, and personal confidence to tap into the power that each member of the team brings to this mission. While it is essential that the Deputy Director bring efficient and effective systems to increase the productivity of the organization, it is also critical that the team retain the creative spark that drives CERF+.


Reporting to the Executive Director, the Deputy Director will lead all internal operations, including finance, planning, budgeting, grants management, office administration, human resources, and IT. Specifically, the Deputy Director will have the following responsibilities:



o  Promote a culture of inclusion, collaboration, high performance, and continuous improvement that values learning and a commitment to quality.

o  Provide effective and inspiring leadership by being actively involved in all programs and services, developing a broad and deep knowledge of all programs.

  • Manage the organization’s workflow and oversee its day-to-day operations.
  • Coordinate and support administrative needs across all areas of the organization.

o  Develop and implement a system for tracking and reporting on the progress of the strategic plan implementation.

o  Manage vendor relationships, including contracts, onboarding, and payments.

o  Supervise direct reports.

o  Oversee the office space and its management.

o  Oversee outsourced functions (bookkeeping and IT).







o   Manage/oversee fiscal activities, including payroll, bookkeeping, accounting, investment management, banking, annual audit, and reporting requirements.

o   Coordinate the annual operations plan and budget process.

o   Lead the performance management process that measures and evaluates progress against goals for the organization.

o   Lead business development, including business planning for sustainability and managing new income-producing revenue streams and fiscal partnerships.

o   Manage grant budgets and reporting.



HR and Benefits

o  Establish and monitor staff performance and development goals, including assigning accountabilities, setting objectives, establishing priorities, and conducting performance appraisals in coordination with the Executive Director.

o  Mentor and develop staff using a supportive and collaborative approach.

o  Design and implement competitive compensation and benefits packages that attract and retain talented professionals.

o  Manage health, retirement and related benefits (e.g. HSA, HRA, 403(b), etc.) for staff.

o  Oversee implementation and evolution of CERF+’s personnel policy.

o  Onboard new employees.


o  Develop, oversee and evaluate organization’s technology plan and budget in conjunction with overall strategic plan and budget.

o  Coordinate the development of and manage the implementation and ongoing maintenance of technology systems, including server, website, phone system, work stations and software upgrades in conjunction with outside IT service provider(s).

o  Ensure appropriate levels of cybersecurity to protect systems and information.

o  Analyze the current technology infrastructure and scope out the next level of information technology and financial systems that support the growth of specific programs and the organization overall.



  • Oversee board meeting planning and preparation.
  • Oversee the maintenance of board records.

o  Serve as primary contact with CERF+’s Finance and Audit/Monitoring Committees.

o  Assist Executive Director with support to CERF+’s Board of Directors in areas related to its governance, planning and fiduciary obligations.

o  Work with the Executive Director to set board calendar and agenda.


Other duties as assigned.



o  A minimum of 10 years’ professional experience, including significant general management experience.

o  MBA or similar advanced degree desired.

o  Demonstrated executive level experience in strategic decision-making, leadership, and operational management.

o  Track record of success developing and monitoring systems to manage operational effectiveness.

o  Broad experience with the full range of business functions and systems, including, but not limited to, strategic development and planning, budgeting, business analysis, finance, information systems, and human resource management.  Small business experience a plus.

o  Results oriented, collaborative problem solver, good team player with an entrepreneurial spirit.

o  Ability to operate as an effective tactical as well as strategic thinker. 

o  Good listener and strong communicator.

o  Exceptional written, oral, interpersonal, and presentation skills.   

o  Ability to work effectively with Board of Directors and staff.

o  Excellent organizational, planning, project management, and administrative skills.

o  Demonstrated ability to prioritize and complete multiple tasks on schedule in a busy working environment.

o  A sense of humor, tact and diplomacy.

o   Passion for the arts and the mission of CERF+.

Professional Level


Minimum Education Required

Master's degree

How To Apply

The application deadline is April 20, 2018.

Please send letter of interest and resume to: or

Cornelia Carey


535 Stone Cutters Way, Suite 202

Montpelier, Vermont 05602