Knowledge and Education Officer

Job Type

Full Time
Contract

Published

10/15/2018

Start Date

11/30/2018

Application Deadline

10/23/2018

Address

Al-Hussein Youth Sport City, P.O. Box 963772, Amman 11196
Al-Hussein Youth Sport City, P.O. Box 963772, Amman 11196, J
Amman
State of Amman
11195
Jordan

Description

Purpose of the Position:

Reporting to, guided and directed by the Director of Institute, the Knowledge and Education Officer is responsible for:

a) developing, coordinating, and employing, in collaboration with the Director of Institute and departmental Knowledge Management Focal Points, knowledge management systems and processes for GFP HQ;

b) supporting, in collaboration with other GFPI’s staff, development of GFP’s curriculum and Digital Learning Platform;

c) facilitating and delivering, in collaboration with the Director of Institute and Lead Facilitator, on-site, off-site and on-line knowledge management workshops and trainings for internal and external GFP audiences;

d) designing, developing, leading, coordinating, and delivering, in collaboration with other GFPI’s staff, high quality interdisciplinary research, with emphasis on knowledge- and education-oriented research topics;

e) supporting community of practice outreach strategies and GFPI’s active online presence by developing microsite online content, and writing pieces for pre-identified external platforms and traditional and new media outlets whenever possible; supporting the GFPI’s junior staff by providing advice and constructive feedback, building capacity, mentoring, and facilitating continuous improvement of the junior staff’s competency.

Responsibilities:

Knowledge and Education

· Develop, coordinate, and employ, in collaboration with the Director of Institute and departmental Knowledge Management Focal Points, knowledge management systems and processes for GFP HQ as a whole. Develop and coordinate workflows to facilitate knowledge generation, dissemination and management across the organisation, to close knowledge gaps and foster organisational learning and growth. Employ developed systems, recommend their adjustments, and ensure the integration of knowledge management practices to facilitate internal and external knowledge dissemination and uptake. Support the Outreach Officer in broad dissemination of the GFP HQ-created knowledge and lessons learnt with relevant internal and external stakeholders to maximise impact and leverage the expertise of the organisation.

· Support other GFPI’s staff and Programmes Department in deployment of knowledge management systems and processes across GFP’s programme interventions, GFP Satellite Offices, and locally-registered GFP associations to foster horizontal learning and growth. Support development of methods, techniques, approaches and systems to enhance learning, capture lessons from the GFP programme interventions, and close knowledge gaps.

· Facilitate and deliver, in collaboration with other GFPI’s staff and Lead Facilitator, on-site, off-site and on-line knowledge management workshops and trainings for internal and external GFP audiences.

· Support, in coordination with the other members of GFPI’s staff, research, fact-finding and resource development to inform continuous improvement of GFP Curriculum. Systematise existing Curriculum materials and documentation. Support design and development of the relevant Curriculum materials based on contents plan and prioritisation processes set up by Director of Institute and Lead Facilitator, as well as prior Curriculum assessments and collected field feedback. Ensure, in coordination with other GFPI’s staff, the existing and new Curriculum materials are adapted for their use on GFP Digital Learning Platform. Evaluate in coordination with other GFPI’s staff, on-site, off-site and on-line workshops content and delivery, and use the findings for improvement of other workshops or Curriculum updates.

· Conduct, as principal investigator or as part of the team, research projects according to the GFPI’s research agenda, demonstrating a high level of competence and an independent standing in research. Ensure the research projects focus on knowledge- and education-oriented research topics.

Community of Practice Outreach Support community of practice outreach strategies and GFPI’s active online presence by developing microsite online content and ensuring GFPI’s social media presence. Write pieces for pre-identified external platforms, and traditional and new media outlets whenever possible.

· Proactively contribute, in conjunction with other members of the GFPI’s staff, to the content development, design and delivery of the GFPI Forum, and other events if/when needed.

Influence and Representation

· Represent GFPI’s knowledge and education initiatives at major events, should the possibilities arise.

· Network and recommend strategic partnerships to advance GFPI’s knowledge and education agenda, creating quality linkages between GFPI and partners.

Administration

· Support the GFPI’s junior staff by providing advice and constructive feedback; build the staff’s capacity; mentor; and facilitate continuous improvement of the junior staff’s competency.

· Assist with the planning, preparation and execution of the GFPI’s meetings and events.

Organisational Learning As part of GFPI’s commitment to organisational learning, Knowledge and Education Officer is expected to commit 5% of their time to learning activities that benefit GFPI/GFP as well as themselves.

Education, Qualifications, Competences, Skills Required:

Essential:

· MA degree in a relevant discipline.

· At least three years of relevant professional experience.

· Excellent communications skills, both consensus development and interpersonal.

· Excellent spoken and written English, and in particular top quality written English communications. Knowledge of other languages spoken in the countries where Generations For Peace operates, including Arabic, is an advantage but not required.

· Ability to evaluate technical information and communicate to various audiences. Ability to lead projects and work independently; able to take initiative, think strategically and work creatively.

· Technologically skilled (databases; documents; spreadsheets; surveys; presentations). Excellent ability in effectively utilising social media for professional purposes and new communication tools (digital/social media for research and communications).

· Ability to perform in a high-energy environment and utilise strong organisational skills when faced with multiple time sensitive priorities; a willingness to "roll-up sleeves" and personally handle all aspects of position.

· A flexible and enthusiastic approach to work, including the thoughtfulness to work effectively with others in a collaborative workplace; a "can do" attitude.

· Cultural sensitivity and understanding of different interpretations of communications approaches in different global, regional, and local contexts. Confidence and enthusiasm when communicating to both external partners and the internal team in both formal and informal presentations.

· Strong interest in global current affairs, conflict resolution and peacebuilding, and international development.

Preferred:

· Experience in the field of peacebuilding and conflict transformation. Experience working internationally and in an international organisation.


Level of Language Proficiency

ENGLISH


Professional Level

Professional

Minimum Education Required

Master's degree

How To Apply

hr@gfp.ngo
https://www.generationsforpeace.org/en/careers/

Please apply through GFP Career page: https://www.generationsforpeace.org/en/work-with-us/

Deadline for applications: 25 October 2018



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