Special Projects Program Manager

Job Type

Full Time


Minimum: $50,000.00
Maximum: $60,000.00
Details: Salary dependent on related experience and skills




446 West 33rd Street
6th Floor
New York
New York
United States



The IDUHA IPA is a start-up organization formed by 21 not-for-profit New York City human services agencies. IDUHA has a multi-year grant from New York State (NYS) to develop the infrastructure necessary to offer value-based, clinically integrated services to Medicaid Managed Care (MMC) enrollees. In the next few years, the small IDUHA leadership team will be responsible for “standing up” a 21st Century healthcare organization dedicated to improving the quality of care for low-income New Yorkers with serious behavioral health disorders.

The IDUHA IPA network of community-based organizations promotes access to life saving services, increases engagement and retention in care, and advances the dignity and wellbeing of marginalized populations across New York City. IPA member agencies have a long history of addressing the social determinants of health (SDH) of individuals with complex medical, behavioral and long-term care needs that drive a high volume of high cost healthcare interventions. Member agencies provide the following service to address the medical, behavioral health and SDH for these complex populations:

  • Care Management / Care Coordination
  • Behavioral Health: Mental Health & Substance Use Counseling, Syringe Exchange, Opioid Treatment, Overdose Prevention
  • Prevention Services: Food / Nutrition, Education, Wellness, Peer Support, HIV Prevention, Harm Reduction
  • Other SDH: Housing, Pre-vocational services, Supported Employment, Employment / Vocational Services, Legal Services
  • Medical: Primary Care, Dental Care, Pharmacy, HIV Services

IPA members serve tens of thousands of New Yorkers. Fourteen members hold licenses from New York State, including: 11 from the Office of Mental Health; 11 from the Office of Alcohol & Substance Abuse Services; and, 7 from the Department of Health.


Essential Duties and Responsibilities: The Special Projects Program Manager will play a key role working closely with the Executive Director on a wide range of projects. With guidance and support the person filling this position is expected to:

1)   support the design, development and implementation of new company

2)   manage multiple projects and initiatives of a complex start-up organization;

3)   communicate regularly with member agencies, consultants, vendors, payers, government partners, elected officials and community members; and

4)   refer to and support compliance with the IPA’s organizing documents including the operating and participating provider agreements and any other agreement [or contract].

Some additional key responsibilities follow:

  • Develop and maintain detailed project workplan(s) and timeline(s)
  • Scheduling, preparation, participation/facilitation and documentation (minutes, etc.) of IPA Board, Member and Committee meetings and trainings
  • Administrative and scheduling support for Executive Director
  • Support Executive Director with external [vendor, consultant and payer] collaborations, communications and deliverables
  • Support the recruitment of consultants, vendors, employees/interns, and new members
  • Network support / management: quality/compliance, member requests, surveys, documentation, contributions, etc.
  • Participate in external meetings with payers, funders and government agencies, as well as conferences as requested
  • Development and distribution of communication, marketing, educational and other materials
  • Support establishment and ongoing maintenance of IPA office
  • Purchasing and management of equipment, furniture and supplies
  • Supervise tasks assigned to interns
  • Support implementation and documentation of IPA program and contracting activities
  • Prepare, review, and ensure accuracy and timeliness of data, reports and documentation required by agreements or contracts including statistical information for both IPA management and payer use

All employees must:

  • Ensure all IPA and client files are kept in compliance with federal, state, city law and IPA’s and payer’s standards
  • Comply with any and all Federal, State, City and IPA security and privacy polices intended to protect the security and privacy of individually identifiable health information and maintain client confidentiality
  • Immediately report to Executive Director any: monitoring visits or payer/funder events; significant events; any incident that might subject IPA to liability



Bachelor's degree (B. A. or B. S.) and three years of applicable experience and/or equivalent experience.



  • Knowledge about, understanding of persons with chronic illnesses
  • Familiarity with health information technology, regional health information organizations, funder-based data systems (i.e., AIRS, CAIRS, eShare, etc), government health information systems (i.e., PSYCKES) and care management data systems or electronic medical record systems
  • Experience with project management, data management and database development (i.e., Excel, Access, etc.) interoperability between data systems, electronic file transfers, and file security
  • Experience with public speaking, leading teams, team building, and community networking
  • Experience with community outreach and/or sales
  • Some evening/weekend availability may be required.


Health, dental, vacation, sick and personal time, transportation subsidy and more.

Professional Level


Minimum Education Required

4-year degree

How To Apply


Candidates should send an email with “Special Projects Program Manager” in the title to Kevinm@ihealthnys.org.