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Project Manager (Bilingual)

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Institute for Healthcare Improvement


New
|
Published 6 days ago

December 31, 2020
$70,000 - $75,000

IHI is a leading innovator in health and health care improvement worldwide. For more than 25 years, we have partnered with visionaries, leaders, and front-line practitioners around the globe to spark bold, inventive ways to improve the health of individuals and populations. Recognized as an innovator, convener, trustworthy partner, and driver of results, we are the first place to turn for expertise, help, and encouragement for anyone, anywhere who wants to change health and health care profoundly for the better. Learn more at ihi.org.

As an integral IHI team member, the Project Manager is responsible for working with a team to plan and successfully implement a set of projects. This includes the day-to-day management of all operations and interactions within a given project. The Project Manager works closely with internal IHI teams, faculty, and customers (individuals and organizations) to ensure delivery of the most effective and efficient programs and services to drive the improvement of health and health care outcomes worldwide.

Position Responsibilities:

  • Design, develop, and drive program workplans to achieve desired results
  • Ensure the delivery of high-quality work products in a timely manner
  • Plan, implement, and monitor all project workstreams
  • Develop and manage project budgets to meet financial goals
  • Produce budgetary reports to IHI management, including escalation and problem solving to meet current and future objectives
  • Collaborate with internal stakeholders to manage and improve standard organizational processes, such as faculty contracting, accreditation, and results reporting
  • Collaborate with faculty and other project staff to design and revise content offerings and supporting materials
  • Plan project activities, including in-person meetings, teleconferences, and web seminars
  • Build and proactively manage relationships with customers, partners, funders, and faculty
  • Proactively serve as the communication link between project teams (directors, faculty, improvement advisors, IHI staff), IHI Management, customers, and other IHI departments on progress, risks and mitigation strategies, and successes
  • Oversee knowledge and document management processes for projects, including connecting across the organization
  • Act as a "steward of improvement"' use quality improvement tools to continuously improve all processes
  • Facilitate internal and external (when appropriate) project meetings to meet desired outcomes
  • Proactively manage and adjust their portfolio of projects and responsibilities given workload changes, timelines, and organizational priorities
  • Effectively delegate to and develop project coordinators, interns, and other staff, serving as coach/mentor when appropriate
  • Write and edit reports and publications for internal and external use
  • Support the business development process by contributing to proposal or scope or work development

Position Knowledge, Skills, and Abilities:

  • Strong project management skills, including being detail-focused and managing towards aggressive timelines
  • Strong budgetary and financial management skills
  • Ability to think strategically understand the big picture and proactively identify next steps, ability to optimize system and resources to achieve deliverables
  • Ability to navigate difficult situations, including seeking input, escalation, and problem solving
  • Ability to meet programmatic goals (financial, customer satisfaction, project results)
  • Effective decision-making skills
  • Ability to manage up and adapt approaches to meet project goals
  • Ability to build, lead, and motivate effective teams
  • Ability to work independently and manage self towards goals, while being a genuine "team player"
  • Willingness to undertake tasks at all levels when necessary
  • Excellent communication skills (both interpersonal and written)
  • Effective facilitation skills
  • Continuous improvement mindset
  • Ability to balance multiple projects and teams and prioritize effectively
  • Ability to work in a fast paced, sometimes ambiguous, environment
  • Ability to learn and use new systems and technology
  • Commitment to IHI Values
  • Commitment to equity, anti-racism, and the improvement of societal systems.

Position Qualifications:

  • Bachelor's degree required or equivalent
  • Professional fluency in Spanish and English required
  • Professional fluency in Portuguese preferred
  • Three to five years previous work experience in a professional environment required
  • Prior project management experience preferred
  • Proficiency with Microsoft Word, Excel, PowerPoint required
  • Experience or knowledge of health care preferred
  • Experience or interest in Latin America Region preferred

IHI is proud to be an equal opportunity workplace and an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, political beliefs, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation to complete our application, please let us know.

IHI is a leading innovator in health and health care improvement worldwide. For more than 25 years, we have partnered with visionaries, leaders, and front-line practitioners around the globe to spark bold, inventive ways to improve the…

Details at a glance

  • On-site Location
  • Full Time Schedule
  • 4-Year Degree Required

Location

Boston, MA

How to Apply

For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.


https://www.applicantpro.com/openings/ihi/jobs/1549188-45079    

For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.


https://www.applicantpro…

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